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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 04, 2022

You guys are super, you listen to a potential buyer, have the answers needed to specific questions and just care about people, it is deeply appreciated. This is the reason we came back for a second vehicle More

by CLEMSSS2002
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Oct 05, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Lithia Toyota of Medford. Congratulations on your new vehicle! Troy Kloke, General Sales Manager

October 04, 2022

Julia in the service department was friendly and professional as always. She took care of my needs in a timely manner and I was back to my day off. More

by Allen Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Allen. We appreciate your feedback and five-star rating. We're glad to hear that Julia was able to help, and we hope to see you again. Mark Grossman, Service Manager

October 04, 2022

Excelente and quick experience. . great front desk attention.like always a great time at Toyota. More

by NOE_CORTES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a five-star rating. We truly appreciate your business. Mark Grossman, Service Manager

October 04, 2022

Great service! Never have any problems when I come in. They are very efficient and always get me in and out. More

by TWILIGHTALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for the great rating. We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 04, 2022

Very thorough and took care not to leave grease or oil marks on my truck. I was able to watch the technicians from the waiting area and I could see that the technicians worked efficiently and carefully as More

by firewoman7@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us this great review. It has been a pleasure serving you. Quality customer service is always our number one priority and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. Mark Grossman, Service Manager

October 03, 2022

Always courteous and helpful. Shuttle if you need it. Not too much upselling with service. Good communication. More

by PS.HALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Oct 03, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 02, 2022

We received great service from beginning to end of our experience. Thank you very much! More

by SMITHCHRISTINA308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Oct 03, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Christina. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

October 02, 2022

All staff were great and worked hard for me. I will refer my friends to Lithia and continue to bring my business there. More

by COLLEENALDRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Rogers, Kareem Duncan, Scott Weigand, Skyler Reagan
Oct 03, 2022 -

Lithia Toyota of Medford responded

Thank you, Colleen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 02, 2022

The people behind the counter match the great service. It takes skill and teamwork to win. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 03, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 01, 2022

The experience was great from start to finish. They were friendly and accommodating. Would do business with them again. More

by BEJANRAHNEMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Oct 01, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new purchase! Thank you for sharing your experience with us. We're happy to hear it went well here with our crew. We truly appreciate your five-star feedback. Troy Kloke, General Sales Manager

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