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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

June 14, 2023

On time both for my appointment and for the actual work done, accurate quote for service, friendly, knowledgeable customer care, comfortable waiting area More

by JFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 14, 2023

Great experience Jon helped me get what I wanted and treated my wife and I like family, I will be coming back again More

by JR_DR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jon Vevera
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Jun 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 11, 2023

Been coming here for the last 7 years and gets better every time. Appointments on time, no upselling, and keeps my Prius running smoothly. More

by CMSMJSSTINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 10, 2023

Our sales man was great treated is really good. My payment is way more then I would have liked tho More

by M.COLE8523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler orlow
Report | Print
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you for this feedback. We sincerely appreciate your business and are sorry to hear that we fell short of your expectations. Please don't hesitate to reach out to us directly if there is anything we can do to turn this around for you. We're always happy to help! Troy Kloke, General Sales Manager

Jun 12, 2023 -

M.COLE8523 responded

Make my payment cheaper would turn it around

June 10, 2023

Great experience with purchasing my used car. Samus went above and beyond and I appreciate him. More

by JENNIFERDELMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel , Brian Berg
Report | Print
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Jennifer. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

June 10, 2023

One of the best experiences I’ve had buying a car at a dealership. Thanks for all the help. More

by KREMMELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, David Solorio, Troy Kloke
Report | Print
Jun 10, 2023 -

Lithia Toyota of Medford responded

Thank you, Mr. Remmele we really appreciate the business and the opportunity to get to know you. We here at Lithia Toyota of Medford hope you enjoy your Tacoma for years to come. If you have any questions, please feel free to contact us. Thank you, Troy Kloke

June 10, 2023

The lady that took my money could'eve @ least showed me where my car was More

by Corvettethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you for your feedback. We value your business and hope to see you again here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 09, 2023

Very nice dealership ti deal with. Great group people who are very interested in what I wanted to purchase. Thanks, Jim Duffield More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Jayna Lack, Skyler Reagan
Report | Print
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

June 09, 2023

I had a dealer named Brandon? And he rocked! The financial lady(can’t remember her name) was lovely and waited for me to get off work. She has a beautiful wedding ring with emeral More

by WILSONRILEY2325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No, not rating
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Jun 09, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 09, 2023

My buying experience was amazing. Bought lots of cars and Toyota was the best. Thanks Samuel! And Troy More

by LPLUMMS
Recommend Dealer
Yes
Employees Worked With
Salesman Samuel , Troy Kloke
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Jun 09, 2023 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

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