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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 09, 2022

Maybe they’re sometimes too busy for service appointments - they said they washed windows and vacuumed the interior but they did not. More

by PURRCHEETAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Hamar
Report | Print
Oct 13, 2022 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

October 08, 2022

Scott is a very nice salesman, he knows his job very well. I must tell you even though he explained the $500.00 NONREFUNDABLE deposit it made us feel pressured to take the car. More

by DONNAMROMERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Clark helped us too. , Scott Weigand
Report | Print
Oct 08, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you. We hope you enjoy your new vehicle, Donna, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

October 08, 2022

Unhelpful. Out to make money. My first deal buying a nice ride for my self. Bad all bad never go back More

by GARYRGOOD21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rapport
Report | Print
Oct 11, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Gary, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Troy Kloke, General Sales Manager

October 08, 2022

They did not try to give me a good deal. They didn't even ask to help with automatic payments. I also asked if they would rotate the tires because they need to be and was told to take it to More

by GARYRGOOD21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan Seegmiller, Mike Rapport
Report | Print
Oct 13, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Gary, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Troy Kloke, General Sales Manager

October 08, 2022

I scheduled a time to have my car taken in and as always they change the oil within and hour. Inspection could have been better. My windshield wipers were shot and I don’t know if tires were rotated. But al More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Report | Print
Oct 10, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 07, 2022

Quick service, friendly customer care and had everything they needed to get the job done! More

by AARONHOVIVIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Oct 08, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 07, 2022

John was great and so was the service on my truck. Fair prices and excellent work. More

by RVEZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 08, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 07, 2022

Quality delalership, excellent communication. From browsing website to personable salesman addressing all concerns. The final product was delivered exceptional satisfaction. Mahalo. More

by BRIANDELMORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Steven Kahae
Report | Print
Oct 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

October 06, 2022

They are up front with pricing and will call to let you know if additional work should be done. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Report | Print
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 06, 2022

Could use some more qualified salesman. I had two salesman previous to Jon and I found their communication with me to be minimal. More

by JKELLUM0013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Report | Print
Oct 06, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Troy Kloke, General Sales Manager

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