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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 14, 2022

The service department employees are always friendly, helpful, and polite. Service is completed in a timely manner. More

by Mkalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 16, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, John and our service team look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 14, 2022

It was a very nice dealership and communication was clear. They were very helpful throughout the whole process. More

by ALYSSAWHEE214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Steven Kahae
Report | Print
Oct 16, 2022 -

Lithia Toyota of Medford responded

Alyssa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

October 13, 2022

I had a great experience! ! I was greeted by Brian, and put with a terrific sales agent. I appreciate the no pressure sales. More

by STEFANI.KASHMIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Report | Print
Oct 13, 2022 -

STEFANI.KASHMIR responded

Wonderful place to buy a car!

October 13, 2022

Efficient service department for oul change and service. Found a couple of items that needed attention and they took care of them promptly. More

by HECKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 13, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 13, 2022

Won't buy here since their prices are high, but their service center is good. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ireland Lee
Report | Print
Oct 16, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ireland met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

October 12, 2022

Friendly informed service have beeen on time truck always clean when picking up price was as quoted More

by NONE33
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Oct 13, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 11, 2022

Fast, courteous and efficient. Could do without the up selling but I know everyone does it. More

by PDOnovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Oct 12, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 10, 2022

Medford Toyota was very helpful and friendly and I’m very happy with my new 4 runner 😉👍😊👍 More

by GRANDPABEAR58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Chad Soares
Report | Print
Oct 10, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new 4Runner! Troy Kloke, General Sales Manager

October 09, 2022

The plastic vents of my car were ripped out of my front console and they did not replace it nor was I informed. I called lithia back to complain but I have yet to hear back about how this will be resolved. More

by dissanayt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Oct 13, 2022 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you. Mark Grossman, Service Manager

October 09, 2022

Scott was always gracious and patient with my wife Jan. Very professional on every level. Great experience! More

by JANBREHM123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Report | Print
Oct 10, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

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