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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 18, 2022

Every employee treats customers with care and they always follow up to ensure you had a great experience! More

by cindi gilmore and ted Gilmore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Philips , Scott Knuepel
Oct 19, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 18, 2022

I was helped by Julia. She as great!! I was taken care of with transportation and excellent service. More

by STEFANI.KASHMIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Julia Hamar
Oct 19, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, Stefani, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

October 18, 2022

Good deal on tires. I ordered some over the phone and will have them installed this Friday. More

by TMDRHAIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Oct 19, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 17, 2022

I had taken my 4runner in for an oil change with no appointment and they were so fast to get it done and back to me. The communication as well was outstanding! More

by LILIANA14GOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 18, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Liliana. Thank you for taking the time to leave your great feedback and five-star rating. We appreciate your business and hope to see you again soon. Mark Grossman, Service Manager

October 17, 2022

We have purchased or leased several vehicles from Luis. He always makes the process easy and makes us feel confident in our purchase. He is very professional and knowledgeable in his work. Luis goes above More

by Bre.bremerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Oct 18, 2022 -

Lithia Toyota of Medford responded

Thank you, Bre! It has been a pleasure serving you over the years. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new vehicle. Troy Kloke, General Sales Manager

October 17, 2022

New brakes a few months ago. Always squeaked. Took in for repair. Nothing. Never got a call back. Scheduled online to get that fixed, find out why the check engine light was on a More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Oct 21, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

October 16, 2022

They are always accommodating and helpful. They have quick and professional service and a nice waiting area. More

by Linda Branson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 17, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 16, 2022

My family has bought several cars from Lithia Toyota of Medford. Always friendly service and never pushy. More

by IDCFLGOMEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Oct 17, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

October 14, 2022

The staff is friendly and helpful. They‘ve been committed to resolving a warranty issue for which another dealership wanted me to pay the total cost. There is a family feel being there More

by BEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart, John McNerny, Julia Hamar, Zach Hamar, Vince Castano
Oct 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 14, 2022

Zach was awesome! He checked me in quickly and efficiently while juggling a few other things. I was a walk in oil change and I was out of there in about an hour! I was More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Oct 16, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your experience with Lithia Toyota of Medford. Zach and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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