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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 24, 2022

Great guy to work with would do it again. Neal has been great can call if I need something thanks More

by JIMEREEVES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal
Oct 25, 2022 -

Lithia Toyota of Medford responded

Jim, Thank you so much for your excellent review! We are so glad that Neal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

October 24, 2022

I am always happy with the professional care I receive at this dealership. Thank you More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 25, 2022 -

Lithia Toyota of Medford responded

We are very happy to hear Jarren provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 23, 2022

Louis did a good job, professional and picked me up from the airport. Lithia should carry Toyota care packages as well. More

by Mike Bates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Luis Rodriguez
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 23, 2022

Mike is an amazing Salesman! He’s super friendly and helpful, and pays close attention to what you’re really looking for in a vehicle. He totally zoned right in on my wants an More

by Holli.g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Mike Rapport
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 22, 2022

The customer service was great. This dealer processes a lot of customers very efficiently. I am very pleased with the service. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Zach Hamar
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

October 22, 2022

Luis at Lithia Toyota of Medford helped me through the whole process of buying my first car. Luis and his team were very nice and also very quick. If you’re looking to buy a car, I highly recommend this p More

by Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, John Rogers, Luis Rodriguez
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Luis and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

October 22, 2022

When I came in for my second alienment becsuse my car was pulling to the right your service person told me i didn’t need one in the first place, but I insisted on one.. argued with me.. I was told at Les Sch More

by DSEIVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
Oct 26, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

October 22, 2022

They had exactly what I was looking for. Everyone there was nice and made my experience quick and easy . Would definitely recommend this dealership! More

by MARSHALL19J79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Oct 23, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Troy Kloke, General Sales Manager

October 21, 2022

John, in the service department, is very polite to deal with and very knowledgeable and helpful. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John. We're glad to hear he delivered such a great experience! Mark Grossman, Service Manager

October 21, 2022

Greg was amazing with his customer service and wanting to help us get into a vehicle. We had worked with nick previously and he was highly helpful as well, we appreciated both of their expertise. Very profes More

by BRANDONURATABERGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Oct 23, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Greg was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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