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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

October 27, 2022

Good service. Terrible phone system. Great staff once you can reach them. Thanks to Zach and the young lady that answered the phone after trying to get a call answ More

by JAC_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Oct 27, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again. Mark Grossman, Service Manager

October 27, 2022

Friendly staff and knowledgeable staff. Very fast service and thoroughly completed the job. Very happy with the service. More

by TTSUI0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 27, 2022

It's ok but to bad Toyota is building bad parts and making the customer pay for parts that where bad when in stalled More

by Geoman1mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 27, 2022

The gentleman at customer service was very helpful and patient with me. He addressed my concerns. More

by KARENTURNS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 26, 2022

Great experience. Was informative about what my needs of my vehicle were and how they could help. More

by jmw1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Oct 27, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 26, 2022

I made an appointment and they got it in on time and communicated when it was done. Thank you! More

by NONE123321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Joseph Kyttle
Report | Print
Oct 27, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 26, 2022

I appreciate the friendliness of the customer service representative and the quality of work done. More

by JAVAJACKET2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Oct 27, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 25, 2022

On time, thoroughly inspected, finished when promised. Great service people. Accommodating, clean wait area and restrooms. More

by Deacon_john1
Recommend Dealer
Yes
Employees Worked With
Can’t remember name. But he was excellent
Report | Print
Oct 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

October 25, 2022

Overall it is good. The service department is a little chaotic in the morning. Could organize there processes a bit More

by Mjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 26, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

October 24, 2022

Great service. I would highly recommend this dealership to anyone wanting to buy a new car. More

by LAS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Report | Print
Oct 25, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. Steven and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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