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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 01, 2022

Superb staff and treat customers the right way. We purchase and service our cars here and have zero complaints. More

by CLBLAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you and that you had such a positive experience! Troy Kloke, General Sales Manager

November 01, 2022

Always great and quick service. Service folks are very attentive and caring. Definitely my place for any service with my 3 Toyota vehicles. More

by MALOBOY908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 01, 2022

Great and efficient service! ! All people are very helpful and willing to spend time listening to my concerns! More

by Bobajijic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Zach Hamar
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

November 01, 2022

They were on it! Less crowded than usual, very helpful and instructive. Nice guy, that Joe. Definitely will return More

by rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience! Mark Grossman, Service Manager

October 31, 2022

The advisor was very professional and efficient. Work done quickly, under an hour. We’ll done. More

by Francine365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

Francine, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

October 31, 2022

Nice to know that you are bring your vehicle into a team of specialists that actually work as a team! More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 30, 2022

My experience has been very positive. The purchase went smoothly with no pressure. Thanks especially to Luis. More

by alovej060111
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 30, 2022

The staff is very friendly and helpful. I have told all my friends they need to buy their next car from Lithia Toyota. More

by ML Buckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Clark , Charlie Whitley
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

October 30, 2022

I left messages for 4 days to schedule work. Never received a return call. Aggravating More

by ALLENANDLYNDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Castano
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

October 30, 2022

They did a good job answering all the questions. The sales person was friendly and knowledgeable. More

by DELLISLOWEST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Evan Seegmiller, John Matthew Uri
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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