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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 05, 2022

The gentleman that worked with me was very kind and I appreciate him so very much. More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 05, 2022

Steven Kahae was excellent! Went above and beyond my expectations. Continued to work with me after the sale and would address my issues right away. I could not have been more More

by JANMCDERMOTT17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager, Johnmatthew Uri, Steven Kahae
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Jan, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

November 05, 2022

They were all very friendly and nice, and helpful It was easy dealing with them. More

by VOGELJANET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 05, 2022

Will purchase elsewhere from now on, there were too many discrepancies with the process. Pineapple. More

by KIMS1ONTHEMOUNTAIN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Rogers, Luis Rodriguez
Nov 10, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

November 03, 2022

I always appreciate how friendly the staff always are. They offer me a ride back to work when I drop off my car. More

by Enathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 03, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

November 02, 2022

Just amazing! ! Evan and Candace made our stay wonderful. Helped out in everyway. You guys rock. More

by DMUNN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace , Evan Seegmiller, John Matthew Uri, Armando Ledesma Jr.
Nov 03, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

November 02, 2022

Service is always excellent and appreciate the quality and helpful people who work at Lithia. More

by Anerter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 03, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 02, 2022

Friendly and appropriate greeting, went through a few questions in service requests, and left the vehicle. Received a text an hour and a half later it was ready. Returned to a quick check-out and receive More

by RecBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 03, 2022 -

Lithia Toyota of Medford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 02, 2022

Brian and his colleges were so nice and actually listened to what I wanted. They made the buying process so easy. More

by MISCHY19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Bryce Beatty, Dennis Kane, John Matthew Uri, Jon Vevera, Melinda Koch, Doug Walker, Joshua Walton, Charlie Whitley
Nov 03, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Brian and our team here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

November 01, 2022

They got me in fast and didn’t try to up sale me on anything More

by cwalker406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Scott Knuepel
Nov 02, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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