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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 12, 2022

I took my Daughter to buy her first car and Michael was so very helpful! He asked the right questions to pinpoint what would be a good fit. He made the experience pleasant by being personable and friendly. More

by Celeste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rapport
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Nov 13, 2022 -

Lithia Toyota of Medford responded

Celeste, Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

November 12, 2022

Service center is excellent when dealing with their customers. Timely, quotes are accurate and reasonably priced. More

by DOMSGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
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Nov 13, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this service review. We're happy to hear Julia and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 12, 2022

I had an appointment at 12;30 my car sat there in the parking lot for more that an hour so beings that I was already upset that I was going to be charged $170.00 just to have you tell me why my engine li More

by LYNDA_SCHROM
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Scott Knuepel
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November 12, 2022

First time buying a truck from a lot. New Guy Nick was the best. Made the process very easy. More

by MARCUSKINION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick heartage , Brian Berg
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Nov 13, 2022 -

Lithia Toyota of Medford responded

Marcus, Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

November 12, 2022

Nice place. Nice friendly employees. Will Continue to go back to this dealership for service. More

by BECKINATOR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
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Nov 13, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 12, 2022

My salesperson John V was awesome, the sales manager Bryce helped me get a rate and payment that worked for my budget and the finance manager JR made the paperwork easy and painless!! I was in and out i More

by EOTOYMECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Philips, John McNerny, Mark Grossman, Bryce Beatty, Jon Vevera, Scott Knuepel, Charlie Whitley, Joseph Kyttle, Ireland Lee, Julia Hamar
Report | Print
Nov 13, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear John, Bryce, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 12, 2022

Outstanding customer service. Charlie was amazing and very helpful. John was very helpful and we are grateful for the experience More

by TJDORE77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Charlie Whitley
Report | Print
Nov 13, 2022 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let Charlie or John know if we can be of any more assistance! Troy Kloke, General Sales Manager

November 12, 2022

So helpful and kind. Will definitely recommend them to my friends.. Was my first time over and we be back More

by CHANTALCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Report | Print
Nov 13, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 11, 2022

On time, nice waiting room. Cover everything that needs to be done. Keeps you aware of any changes More

by HAYNESEQUIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 13, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 10, 2022

I appreciate Vince's personal service in making sure everything was complete on my car. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Nov 10, 2022 -

Lithia Toyota of Medford responded

Thank you, Beth. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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