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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 18, 2022

The car service was great! However getting hold of anyone at the service dept is impossible. I called numerous times & never got a response More

by MMARCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Koch, Tina Kreide, Joseph Kyttle
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Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 18, 2022

Very impressive, got me in and out in under an hour, I thought it would take longer . The o ly issue was went in with low air pressure in my tires, they rotated my tires but never checked the tire pressur More

by MGATEWOOD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name of who helped me
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Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

November 17, 2022

They got me in even without an appointment. Diagnosed the problem and fixed it quick. Thanks Lithia More

by SUPERBUSYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 17, 2022

On time. Quick work. Friendly and knowledgeable. Clean waiting area. Thorough and no pressure.thanks More

by er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 17, 2022

They provided quick and good service. I am happy and I will be back. Thank you! More

by ISAOSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for the five-star rating. We truly appreciate your business here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 17, 2022

Great experience! Luis made the whole process go smoothly without any added stress. He answered all of my questions and got us into the perfect car. No pressure, great More

by Chance McCord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you, Chance, for taking the time to leave us this five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. Troy Kloke, General Sales Manager

November 17, 2022

Quick service with 2 pm appointment. Less than an hour. Serviceman was helpful and detailed what was done during service More

by RLB-SURVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 17, 2022

The service department does a good job and usually in a pretty timely way. I just wish Toyota would issue a recall for my “lemon.” More

by MAESTRAHOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. We look forward to working with you in the future. Mark Grossman, Service Manager

November 17, 2022

Always go to this dealer when I'm in the area. They treat me very good and seem to be honest in their services. More

by project57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 17, 2022

Had a great experience. Very quick and efficient. The gentleman at the counter was very polite. Thank you!! More

by JARTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to leave us this five-star rating. We appreciate your business. Mark Grossman, Service Manager

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