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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 21, 2022

This was a Good dealership the people helped me find a good car to drive. More

by BROCKHAGERTY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Nov 21, 2022 -

Lithia Toyota of Medford responded

Brock, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

November 20, 2022

Friendly staff. Scott is a pleasure to work with. Dog friendly was a huge relief since we had no choice but to bring her. More

by SheriPink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 20, 2022

Everyone was just wonderful and answered all my questions at Lithia Toyota. My only problem still is the navigational and radio system. It freezes up and no one at the dealership knew of the problem. Wish To More

by CARREHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 20, 2022 -

Lithia Toyota of Medford responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 20, 2022

Dealership was great. I only talked to Solorio over the phone and he was very pleasant. More

by ELIZABETH00RANDLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Seus, David Solorio
Nov 21, 2022 -

Lithia Toyota of Medford responded

Elizabeth, Thank you for your business and this review. We're happy to hear David and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

November 19, 2022

Service responsive, timely appt; Joe explained 30,000 mi checkup plan adequately, personable & professional attitude More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Joseph here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 19, 2022

Upon arriving in your dealership we had a salesman come up it was very polite his name was Sam. Sam is also very knowledgeable of all your products you have on the lot you really appreciate him :) More

by KEVINROSA1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Evan Seegmiller
Nov 20, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that Sam provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

November 19, 2022

They are thorough and helpful. They get the job done in a reasonable amount of time. They clearly communicate with me in detail. More

by YOSEYROSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 19, 2022

Joe and the rest of the staff always take a great care of me and my vehicle! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Nov 20, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

November 19, 2022

Found new damage very next day after taking my truck. went back to dealership to see if they can repair the new damage, and was told by the sales manager that it was my problem and they are not doing any More

by MARQUIZ71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Beatty, David Solorio, Evan Seegmiller, Troy Kloke, Armando Ledesma Jr.
November 19, 2022

Good sales people they are not push customer's they made us feel very comfortable by choosing the vehicle that we really wanted More

by MIMIDOG59
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Solorio
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again! Troy Kloke, General Sales Manager

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