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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

November 25, 2022

Thankful I made a reservation. Requested maintenance performed in a timely manner. Good customer service. More

by JFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 24, 2022

Jarren has always displayed professionalism and courtesy while taking care of my vehicle. He takes a little more time to explain the work and costs so it is clear. More

by spr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Jarren was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 24, 2022

My car needed to be there for three hours so I left it all day and I discovered that whatever they did accomplished nothing. Rarely does anyone actually answer the phone which means scheduling to bring it More

by RYAHM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Castano
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

These guys(especially Jarren) took care of my car needs. They are amazing! Thanks so much for the great service and caring attitude! Happy Thanksgiving! More

by duke_man56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal who handled my payment and answered my questions regarding coupon.
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. I'm glad Jarren was able to help, and we hope to see you again! Mark Grossman, Service Manager

November 23, 2022

Our 2021 Hybrid Toyota Rav is the first new car we have ever owned. We are pleased with the care and maintenance that we are receiving. So far it has been a very good experience! More

by MIK3HARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 23, 2022

A wonderful and positive experience with the service department and driver who took me and picked me up from the mall. More

by joanmbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 23, 2022

Really appreciate the efficiency of the lithia service center. Especially Mark Grossman is a great man made things happen quickly for me props to him sales people were amazing also More

by TOBY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 23, 2022

Did almost as much damage TO my car as I wanted them to fix. They had to take the car back to be repaired. It took over a month to get our car back. More

by RUSS.JAMES.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niel
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

November 21, 2022

The workers were friendly and helpful. It was an overall good experience and Im thrilled with my purchase. More

by TAWNYABURGOYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Lithia Toyota of Medford responded

Tawnya, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

November 21, 2022

This was a Good dealership the people helped me find a good car to drive. More

by BROCKHAGERTY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Lithia Toyota of Medford responded

Brock, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

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