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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 25, 2022

Thankful I made a reservation. Requested maintenance performed in a timely manner. Good customer service. More

by JFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 24, 2022

Jarren has always displayed professionalism and courtesy while taking care of my vehicle. He takes a little more time to explain the work and costs so it is clear. More

by spr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Jarren was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 24, 2022

These guys(especially Jarren) took care of my car needs. They are amazing! Thanks so much for the great service and caring attitude! Happy Thanksgiving! More

by duke_man56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal who handled my payment and answered my questions regarding coupon., Jarren Brown
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Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. I'm glad Jarren was able to help, and we hope to see you again! Mark Grossman, Service Manager

November 24, 2022

My car needed to be there for three hours so I left it all day and I discovered that whatever they did accomplished nothing. Rarely does anyone actually answer the phone which means scheduling to bring it More

by RYAHM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Castano
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November 23, 2022

A wonderful and positive experience with the service department and driver who took me and picked me up from the mall. More

by joanmbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 23, 2022

Really appreciate the efficiency of the lithia service center. Especially Mark Grossman is a great man made things happen quickly for me props to him sales people were amazing also More

by TOBY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Weigand
Report | Print
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 23, 2022

Did almost as much damage TO my car as I wanted them to fix. They had to take the car back to be repaired. It took over a month to get our car back. More

by RUSS.JAMES.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niel
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Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

November 23, 2022

Our 2021 Hybrid Toyota Rav is the first new car we have ever owned. We are pleased with the care and maintenance that we are receiving. So far it has been a very good experience! More

by MIK3HARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Zach Hamar, Vince Castano
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Nov 23, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 21, 2022

The workers were friendly and helpful. It was an overall good experience and Im thrilled with my purchase. More

by TAWNYABURGOYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Scott Weigand
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Nov 21, 2022 -

Lithia Toyota of Medford responded

Tawnya, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

November 21, 2022

Sale person was rasy to work with, agreeable, friendly, gave me fair price on trade in. More

by CHAWKSFAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Report | Print
Nov 21, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

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