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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

November 28, 2022

Scott carried the ball in for the entire team, he made it possible to pick up our car on our schedule. Great job, Scott! You're what exceptional service is all about. More

by DAUSTIN0
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 28, 2022

Very helpful in scheduling and diagnosis. Appreciate the honesty and integrity displayed. I would recommend and return in the future More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 28, 2022

The only thing that I was a little confused about was I was told that there was a deductible to do any of the work that might need done on my car however I did have the Platinum service package so I guess More

by Stacikennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Staci, feel free to contact us at your convenience. Mark Grossman, Service Manager

November 28, 2022

They are always quick and polite when I get my car serviced. John is my go to guy. More

by MOLERAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 28, 2022

Service was done well, completed early, courteous and helpful service person. Careful check of service history to be sure all necessary service was scheduled. More

by Koes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 25, 2022

I was pleased. ..They were knowledgable and courteous and gave me prompt and efficient service. More

by 541SANDERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 25, 2022

In my opinion Lithia Toyota is the best place to have a car service, the stuff is polite and helpful at all times. Also they welcome walk ins, no appointment necessary. Thank you More

by Slopez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel, Joseph Kyttle
Nov 26, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

November 25, 2022

Chad was amazing and so was Brian! I had a great experience and will definitely be back! More

by TORYRICE2796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 25, 2022

It's a relief can trust in experience and reliable team that always be able to take care of my car. More

by MARYSALOME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 25, 2022

The team was helpful and responsive as we needed to replace a spare tire assembly. The parts arrived quickly and the appointment was easily scheduled. Plus, the alerted us to a warranty item that they More

by lhbikos
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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