Lithia Toyota of Medford

Vince was extremely helpful and informative. I was able to resolve the issue and felt very taken care of. I was able to resolve the issue and felt very taken care of. More

One of the tires blew up less than 24 hours after getting them put on because it was overinflated. Caused my hub cap to fly off as well. them put on because it was overinflated. Caused my hub cap to fly off as well. More

Great service and a speedy oil change. Appreciated the appointment arrangement for service. Service rep. Was helpful. Appreciated the appointment arrangement for service. Service rep. Was helpful. More

The service MANAGER seems to think that customers vehicles can be used for personal errands. I CAUGHT the service manager using my car to go have lunch while I was finishing my 4th hour of waiting. W vehicles can be used for personal errands. I CAUGHT the service manager using my car to go have lunch while I was finishing my 4th hour of waiting. When questioned he told me to "get the xxxx out". Very professional. Even caught red handed he refused to apologize and went as far as to say it's COMMON PRACTICE to use customers vehicles for PERSONAL USE. Instead of a quick test drive this manager and the people under him regularly (per his statement) use customers vehicles for PERSONAL REASONS. Taking someone's car without their permission for personal use is THEFT!!!! Scott Knuepel would have gotten high marks but for the fact that he knew my vehicle was being used for personal, non business reasons and didn't believe it was wrong. More

Came in to have my headlight fixed, they were fast and professional. Thank you for your help. professional. Thank you for your help. More

Friendly people, professional attitude, timely service, excellent waiting facilities, courteous attitude. Slight difficulty in making appointments, automated system does not work with older cell phones. excellent waiting facilities, courteous attitude. Slight difficulty in making appointments, automated system does not work with older cell phones. More

The young lady was very pleasant, efficient, and kept me up to date on the progress on my car. up to date on the progress on my car. More

Friendly service advisors and cashier. I took my older Toyota pick up in to have the driver side seat belt replaced. It only took them about 15 minutes but I paid for an hour. I know this I took my older Toyota pick up in to have the driver side seat belt replaced. It only took them about 15 minutes but I paid for an hour. I know this is now standard but It would be nice if the service dept would offer additional service that could have been performed in 45 min (that I have paid for) and pay for the additional parts/oil etc. More

Great service. Really friendly staff. Job was done quickly. I was in and out in about 20 minutes. Really friendly staff. Job was done quickly. I was in and out in about 20 minutes. More