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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

December 03, 2022

Everyone is very friendly and professional and familiar and I was really impressed with how fast they serviced my Toyota More

by NONE3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Dec 04, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

December 03, 2022

Michael Rapport was thee best sales consultant EVER. He made my car buying simple, convenient, and amazingly unforgettable!!! THANK YOU Mike 😊 More

by LESLIETUCKER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Evan Seegmiller, John Rogers, Mike Rapport
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Dec 04, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Leslie, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

December 02, 2022

Julie was great ! Fast nice and they gave me a ride to work! Appreciation to Denny in sales for taking care of it too! Great experience! More

by BREAKINGTHECIRCLE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Jon Vevera, Julia Hamar
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Dec 04, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 02, 2022

Always been taken care of great! My warranty company always seems to create issues but Toyota team keeps communication More

by Tapramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Report | Print
Dec 04, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 02, 2022

My 2017 Versa runs like new. Your techs always do a great job. Thank you. More

by NONE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy, Scott Knuepel, Julia Hamar
Report | Print
Dec 04, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 02, 2022

Every thing went smoothly and timely- my questions were answered and addressed. The people were polite. More

by Pam wallace
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Dec 04, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Pam, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 02, 2022

Polite and got the job done fast! I was surprised that we got our tires rotated as well as the scheduled maintenance. More

by sisqholland5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Jacobson
Report | Print
Dec 02, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 01, 2022

Great customer service. Friendly staff. Having to get your car serviced while you’re away from home can be stressful. But coming here was like going to my hometown trusted d More

by Outtatowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 02, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

December 01, 2022

From purchasing to maintenance, Lithia Toyota has me covered! Always easy to schedule and get in for whatever I need with my Tacoma. More

by MPRICE2935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel, Jarren Brown
Report | Print
Dec 02, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 01, 2022

The customer service at Lithia Toyota Service in Medford is extremely poor and should be looked at by management . More

by DOUG1986_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman that took my payment last time I was there, John McNerny, Mark Grossman, Scott Knuepel, Jarren Brown
Report | Print
Dec 05, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

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