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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

December 08, 2022

John mcnerny and the gentleman at the white desk are the greatest and shouldbe recognized forsuperior service More

by Chuck fustish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Cate MacPherson, John Oppy, Jarren Brown
Dec 10, 2022 -

Lithia Toyota of Medford responded

Thank you, Chuck! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 08, 2022

It was so easy to make the appointment and then go in and get the service completed and everybody was very very nice More

by LIVGENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Dec 10, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 07, 2022

I Always receive professional service, clean work environment, friendly staff. I have two vehicles serviced there. More

by NWDRUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Dec 07, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

December 07, 2022

No pressure salesperson which is wonderful, Had a great experience with both Steven and Skyler. Wish I lived closer as I would have my service work done there as well. Steve is the best give him a raise!!! More

by NANETTE0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Skyler Reagan, Steven Kahae
Dec 08, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

December 07, 2022

Michael was very polite and considerate . They were very helpful in explaining the results of my original problem. The shuttle driver was very courteous also. More

by needers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael team blue.
Dec 08, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

December 07, 2022

Chad was awesome, friendly and knowledgeable. He was able to answer all my questions and made me feel in control of the process. Only negative was having a sizable mark up on the price, but consi More

by COUPE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Dec 08, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 06, 2022

Every time I visit, I consistently receive quick and courteous service. I always look forward to returning. More

by BLAKE.CAMPFIELD11790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Dec 07, 2022 -

Lithia Toyota of Medford responded

Blake, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

December 06, 2022

Made appointment and got right in with no wait! Excellent work and customer service! Highly recommend More

by BACRAZYDOG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Dec 07, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

December 06, 2022

Great service. Easy to schedule a reservation for oil change. Service writers are very friendly and helpful. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Dec 07, 2022 -

Lithia Toyota of Medford responded

Dave, Thanks for sharing your thoughts about your service experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 06, 2022

It was great I really love Lithia Toyota for demonstrating Lithias core values fourteen fifteen More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Dec 07, 2022 -

Lithia Toyota of Medford responded

Phil, Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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