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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 18, 2022

I appreciate the friendly staff and the way they communicate well with me. They text me when my vehicle is done and answer any questions I have. More

by KIrstenCUNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 19, 2022 -

Lithia Toyota of Medford responded

Thank you, Kirsten, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 17, 2022

I’m just happy that they do a great job. And efficiently done each time More

by LAZALDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Dennis Kane, John Oppy, John Matthew Uri, Scott Knuepel, Joseph Kyttle, Jarren Brown
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 17, 2022

The oil change was efficient this time and the service manager was much better. He actually was concerned about my air filter and other services my car needed. Thanks for caring and checking! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thanks, Lisa, for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 17, 2022

Always fast and friendly. I’ve had my Toyota’s serviced at lithia since my first Toyota in 1991! More

by JULESINKFALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow , John McNerny
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 17, 2022

I had an oil change on my 2010 Prius. All went well. Happy with service! More

by Sissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 17, 2022

Jarren is the best guy the service department has. Always top notch service! I wouldn't hesitate to recommend Jarren to anyone. More

by BALDWIN_JAMES52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review, James. We're happy to hear that Jarren and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

December 16, 2022

Service was great, but I was forced to pay for a service I didn't ask for. I was informed that I should be rotating my tires and to acknowledge that it was said I said ok. They took that as do it. Paid over More

by JNCBALES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 16, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

Dec 19, 2022 -

JNCBALES3 responded

Best way to contact me is text message through my number on file.

December 16, 2022

Had a screw in my tire, scheduling online was very easy. Even did my next service while I was there. Fast and efficient. More

by Admartinez318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 16, 2022

The service was prompt, detailed, and very accommodating. The staff was excellent and informative. Definitely a place to have your vehicle service that. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Jarren Brown, Zach Hamar
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you, Albert, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 16, 2022

Friendly team, great service. Appreciate the time and effort they put in to ensure the best deal. More

by RWALCZAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil - 5 Stars, Julia Hamar
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

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