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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 22, 2022

Pur concerns were addressed, the price was fair and we didn’t feel like we were taken advantage of More

by Evan garris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobsen
Report | Print
Dec 26, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

December 22, 2022

Fantastic customer service. Kept me updated thru text. Will recommend for sure to my friends. More

by jongehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 22, 2022

Great experience. Selling is filling customers needs. You all do that very well. Keep it up. More

by LARRYN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Luis Rodriguez
Report | Print
Dec 26, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 22, 2022

I was unsure about getting a car because sales people are really pressing but my sales guy Luis didn’t make me feel one ounce of stress. He was very patient and told me not to worry if it wasn’t the best dea More

by kandice.elliot102402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers, Kareem Duncan, Troy Kloke, Luis Rodriguez
Report | Print
Dec 26, 2022 -

Lithia Toyota of Medford responded

We are very happy Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 21, 2022

OK service but we ever misinformed on how long it would take. We could have been called to inform us it would be longer. More

by DSHERWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Dec 22, 2022 -

Lithia Toyota of Medford responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. We're sorry that we fell short here and apologize for any inconvenience caused by us. Thank you for choosing Lithia Toyota of Medford, we hope you will give us another opportunity to demonstrate our commitment to great customer service! Mark Grossman, Service Manager

December 21, 2022

Made my experience super easy and took great care of me from start to finish! More

by CMAK1456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Dennis Kane
Report | Print
Dec 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

December 20, 2022

Fellas that work there are very knowledgeable and resourceful if they don’t know some information. Salesmanship in general was good, obviously, I bought a car from them. But I hate being made a fool More

by HARRISON.WILTROUT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Griffin, Chad Soares, Evan Seegmiller
Report | Print
December 19, 2022

Awesome service from beginning till the end without hassle, David has complete knowledge of the Toyota cars. More

by FERGOLO1693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio, Armando Ledesma Jr.
Report | Print
Dec 19, 2022 -

Lithia Toyota of Medford responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 18, 2022

Luis is my favorite. He is kind, knowledgeable and he makes the whole process easy & fun. More

by Tiffanyhope7771
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Luis delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 18, 2022

Always very busy. Do an ok job. Front desk people courteous, like John the best More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Jarren Brown
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Mary. We appreciate your business and hope you will give us another opportunity to serve you! Mark Grossman, Service Manager

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