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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

December 21, 2022

OK service but we ever misinformed on how long it would take. We could have been called to inform us it would be longer. More

by DSHERWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Dec 22, 2022 -

Lithia Toyota of Medford responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. We're sorry that we fell short here and apologize for any inconvenience caused by us. Thank you for choosing Lithia Toyota of Medford, we hope you will give us another opportunity to demonstrate our commitment to great customer service! Mark Grossman, Service Manager

December 21, 2022

Made my experience super easy and took great care of me from start to finish! More

by CMAK1456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Dennis Kane
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Dec 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

December 20, 2022

Fellas that work there are very knowledgeable and resourceful if they don’t know some information. Salesmanship in general was good, obviously, I bought a car from them. But I hate being made a fool More

by HARRISON.WILTROUT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Griffin, Chad Soares, Evan Seegmiller
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December 19, 2022

Awesome service from beginning till the end without hassle, David has complete knowledge of the Toyota cars. More

by FERGOLO1693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio, Armando Ledesma Jr.
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Dec 19, 2022 -

Lithia Toyota of Medford responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 18, 2022

Luis is my favorite. He is kind, knowledgeable and he makes the whole process easy & fun. More

by Tiffanyhope7771
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
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Dec 18, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Luis delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 18, 2022

Always very busy. Do an ok job. Front desk people courteous, like John the best More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Jarren Brown
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Mary. We appreciate your business and hope you will give us another opportunity to serve you! Mark Grossman, Service Manager

December 18, 2022

I appreciate the friendly staff and the way they communicate well with me. They text me when my vehicle is done and answer any questions I have. More

by KIrstenCUNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 19, 2022 -

Lithia Toyota of Medford responded

Thank you, Kirsten, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 17, 2022

I’m just happy that they do a great job. And efficiently done each time More

by LAZALDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Dennis Kane, John Oppy, John Matthew Uri, Scott Knuepel, Joseph Kyttle, Jarren Brown
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 17, 2022

The oil change was efficient this time and the service manager was much better. He actually was concerned about my air filter and other services my car needed. Thanks for caring and checking! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thanks, Lisa, for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 17, 2022

Always fast and friendly. I’ve had my Toyota’s serviced at lithia since my first Toyota in 1991! More

by JULESINKFALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow , John McNerny
Report | Print
Dec 18, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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