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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

December 24, 2022

Luis was great he checked every box we desired. Couldn't have had a more pleasureable experience. Thank you again for the quality service. We will definitely be back to do business with lithia toyo More

by KeithC84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Bryce Beatty, Kareem Duncan, Steven Kahae, Luis Rodriguez
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 24, 2022

Service advisor was rude and talked to me like I was stupid. Asking if I liked having breaks than I should pay for the service needed. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
December 24, 2022

It was ok until I got in my 4Runner to leave and realized some had gone through my center console and cup area. I don't feel like anything was stolen but definitely moved. I feel like this has happened in th More

by BLAZER954ME
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Dec 26, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

December 24, 2022

The people who work here are always very friendly and helpful. Working with you to make a deal you want and can afford. More

by MELGUTCHES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of the guys name who did the final paperwork. He was in an office by himself., Chad Soares, Evan Seegmiller, John Rogers
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

December 23, 2022

The service I received was very high quality and completed in a timely manner. The staff is always friendly! More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 22, 2022

They are quick and efficient, and they are very friendly. I won't take my Toyota to anywhere else. More

by TERI_BERI_70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 22, 2022

Pur concerns were addressed, the price was fair and we didn’t feel like we were taken advantage of More

by Evan garris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobsen
Dec 26, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

December 22, 2022

Fantastic customer service. Kept me updated thru text. Will recommend for sure to my friends. More

by jongehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 26, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 22, 2022

Great experience. Selling is filling customers needs. You all do that very well. Keep it up. More

by LARRYN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Luis Rodriguez
Dec 26, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 22, 2022

I was unsure about getting a car because sales people are really pressing but my sales guy Luis didn’t make me feel one ounce of stress. He was very patient and told me not to worry if it wasn’t the best dea More

by kandice.elliot102402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers, Kareem Duncan, Troy Kloke, Luis Rodriguez
Dec 26, 2022 -

Lithia Toyota of Medford responded

We are very happy Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

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