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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 31, 2022

Very informative and timely. Quick check out. Joe was very professional and helpful. Thank you. More

by KANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 31, 2022

Fast and efficient work to complete a drive up oil change. Always get me in and out efficiently even without an appointment. More

by PVERNELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
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Jan 01, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 31, 2022

The excellent customer service will bring me back . I had forgotten my glasses in my trade in and Scott sent them to me . He was a great straight forward salesman and I appreciate his great service. More

by ELLIOTTANGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

Elliot, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

More
December 31, 2022

Reliable and easy service for all Toyota vehicles and a reasonable sales staff when you’re ready to buy or trade. More

by RLhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 30, 2022

Friendly, helpful and efficient staff. And my car was ready quicker than I thought it would be. More

by K9LOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! Joseph and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

December 30, 2022

Haven’t had the best experience with them. They are great in the beginning to sell you something. Then no communication after that. More

by GOMEZTOM024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

Tom, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 30, 2022

It was a standard visit and service. Accomplished what I had scheduled for oil, tire rotation More

by The Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 01, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

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December 29, 2022

Luis was excellent; this is my 3rd time coming back to luis. never felt pressured to get a car right away. luis is always very patient and straightforward. I look forward to coming back in the future. More

by DaiS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Dec 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 29, 2022

Great customer service. Shuttle service excellent. staff at dealership was very courteous and helpful. Would recommend this dealership highly for the service. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Dec 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 28, 2022

Service was prompt, thx. they installed my wiper blades as well thx for doing that More

by BUCK.SARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 29, 2022 -

Lithia Toyota of Medford responded

Thanks for your review, Buck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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