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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

December 30, 2022

Friendly, helpful and efficient staff. And my car was ready quicker than I thought it would be. More

by K9LOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
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Jan 01, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! Joseph and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

December 30, 2022

Haven’t had the best experience with them. They are great in the beginning to sell you something. Then no communication after that. More

by GOMEZTOM024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio
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Jan 01, 2023 -

Lithia Toyota of Medford responded

Tom, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 30, 2022

It was a standard visit and service. Accomplished what I had scheduled for oil, tire rotation More

by The Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
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Jan 01, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

December 29, 2022

Luis was excellent; this is my 3rd time coming back to luis. never felt pressured to get a car right away. luis is always very patient and straightforward. I look forward to coming back in the future. More

by DaiS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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Dec 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 29, 2022

Great customer service. Shuttle service excellent. staff at dealership was very courteous and helpful. Would recommend this dealership highly for the service. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
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Dec 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 28, 2022

Service was prompt, thx. they installed my wiper blades as well thx for doing that More

by BUCK.SARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
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Dec 29, 2022 -

Lithia Toyota of Medford responded

Thanks for your review, Buck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 27, 2022

Always easy and fast service. They do a good job servicing my vehicle every time. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Dec 28, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 27, 2022

Excellent customer service, honestly, and kindness make this one of the best places to shop for a new vehicle. More

by BETTIROCHON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Rogers
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Dec 28, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new purchase! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 27, 2022

Always excellent service. I wouldn’t ask for more. Friendliness and politeness of the staff. More

by elizabeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Jarren Brown, Julia Hamar
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Dec 28, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Elizabeth! We are so glad that we had the opportunity to work with you and we'll pass your feedback on to our team. Mark Grossman, Service Manager

December 25, 2022

Update: A week later and still no communication on a resolution for this issue. My wife and I are very loyal Lithia customers and we got completely ripped off with our 2017 Certified Used Toyota Sien More

by ware_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evan Seegmiller
Report | Print
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