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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 07, 2023

Way quicker than I even imagined to purchase a new vehicle. It was really great talking to you Greg, thanks for making my experience amazing! I’m so happy with my new Toyota 😃 More

by WACKYJACQ1962
Workmanship
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Greg and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Congratulations on your new Toyota! Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 07, 2023

Aaways ready to serve customers with out judgement in a timely matter. Preferred over other locations More

by AnnaDMerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 08, 2023 -

Lithia Toyota of Medford responded

Anna, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 07, 2023

Prompt and thorough. I love it when I arrive and there is very little wait. More

by MCfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 06, 2023

There was an initial communication issue, but a different salesperson stepped in and gave me the experience I had hoped for at the start. More

by SCHOWANDY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Jan 06, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 06, 2023

I had been in a car accident (my car had taken a direct hit to the wheel and driver door) and my car wouldn't start - there was a code that said "Brake Faluire" - I had the car towed to the dealership. I a More

by Julie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Also the I called the service manager twice and he never returned my call
January 06, 2023

This dealership is better than any of the ones I have been to. They actually helped me and were nice while helping me. Skyler helped a lot, there was someone who I was in contact with who just stopped me More

by MAKENZI.LILESLOGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Skyler Reagan
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Skyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

January 06, 2023

Everyone in involved in the transaction made it very simple, this was the easiest car purchase ever. Special thanks to Josh Tarolli, Jeff Chord, and David Solorio. More

by Jerry Biggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tarolli, Jeff Chord, David Solorio
Jan 08, 2023 -

Lithia Toyota of Medford responded

Jerry, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! David, Josh, Jeff, and our team here at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

January 06, 2023

Juyle & I have bought 3 new cars from Lithia and the Toyota dealership is our favorite. We also sold you 2 back. And your service center is great. Hope to do business for many years to come, so if you s More

by JACKSONVILLEBOOKS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Greg Templer, Scott Weigand
Jan 08, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. We appreciate you being one of our loyal customers! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 05, 2023

John in the service department is outstanding. The mechanic who did my 60k service was great. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 06, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Russ, and we look forward to working with you again. Mark Grossman, Service Manager

January 05, 2023

The customer service is always so great and friendly. Its an easy process from the time I arrive until I get my car back. More

by Michelle0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 06, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, Michelle, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

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