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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

January 08, 2023

A wonderful clean dealership which is well staffed with courteous and professional sales staff. My car buying experience was one of the best I have had in many years. More

by HEYJPL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dont remember their names, why are all employees not included (parts and direct purchasing), Charlie Whitley
Jan 08, 2023 -

Lithia Toyota of Medford responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 08, 2023

We started off good, and we liked the salesman that we worked with. The problem was when we got home, we found that the battery was not secured, and it was a bad battery. It died within two days. It didn’ More

by VAILKAYNSTEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Beatty, Armando Ledesma Jr., Steven Kahae
January 08, 2023

Bryce Beaty and Tyler were helpful, friendly, and professional. Cate MacPherson was equally gracious and knowledgeable. At no time did we feel pressured to make a choice, and we were offered options More

by ZACCHINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler in Sales, Bryce Beatty, Cate MacPherson
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 08, 2023

Fast, professional with a focus on customer service that is unmatched. Would recommend to anyone. More

by fleekie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Jarren Brown
Jan 08, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 07, 2023

The staff at Lithia Toyota of Medford was very helpful and friendly. The process was quick and painless. It was a pleasant experience. I’d check them out if your in the market for a Toyota. More

by JTSANDERS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Luis Rodriguez
Jan 08, 2023 -

Lithia Toyota of Medford responded

JT, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 07, 2023

They were very helpful and very friendly the service time was quick, thank you for everything i will be back More

by Nichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 08, 2023 -

Lithia Toyota of Medford responded

Nichole, Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 07, 2023

Way quicker than I even imagined to purchase a new vehicle. It was really great talking to you Greg, thanks for making my experience amazing! I’m so happy with my new Toyota 😃 More

by WACKYJACQ1962
Workmanship
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Greg and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Congratulations on your new Toyota! Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 07, 2023

Aaways ready to serve customers with out judgement in a timely matter. Preferred over other locations More

by AnnaDMerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 08, 2023 -

Lithia Toyota of Medford responded

Anna, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 07, 2023

Prompt and thorough. I love it when I arrive and there is very little wait. More

by MCfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 06, 2023

There was an initial communication issue, but a different salesperson stepped in and gave me the experience I had hoped for at the start. More

by SCHOWANDY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Jan 06, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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