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Lithia Toyota of Medford
Medford, OR
4,806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
January 11, 2023
Luis is the Tom Brady of customer service, knowledge and professionalism. You have an amazing team leader. It was an honor to work with him. professionalism. You have an amazing team leader. It was an honor to work with him. More
by NORMAN.FINCHER
Employees Worked With
Cate MacPherson, Luis Rodriguez
January 10, 2023
Buyer beware! No accountability to Toyota for used car sales, Lithia corporate will not return calls, emails, or answer phones, I bought 2 certified pre-owned vehi No accountability to Toyota for used car sales, Lithia corporate will not return calls, emails, or answer phones, I bought 2 certified pre-owned vehicles, not cheap vehicles, one with incorrect front brake pads, one with front alignment issues causing dangerous driving, excessive tire wear, and they witheld that the vehicle was past due for $1,000 in routine maintenance, found dog hair in the cab, driver side speaker buzzes, scratches will not buff out as stated, stereo not updated, can only get oil change at lithia, not transferrable to normal toyota dealer, still do not have the standard keys for the vehicle or the vehicle manufacturer specification sheets, and I had to make them give me an owner's manual. Despite what I was told, if you are out of the area they refuse to utilize other lithia toyotas to help with any issues and demand you return to the dealer. More
by BREEZAROUND
Employees Worked With
Brian Berg, Bryce Beatty, David Solorio, Troy Kloke, Armando Ledesma Jr.
January 09, 2023
This dealership has always had excellent communication and great customer service I was very happy with my service and will be back. Your parks department is always been good and your service has been inc and great customer service I was very happy with my service and will be back. Your parks department is always been good and your service has been incredible if I have anyone of course that comes to my dealership I recommend them all the time continuing your service with me. Jeff Williams Prime Auto remarketing Medford 97501 More
by Jeff
Employees Worked With
Mark Grossman, Scott Knuepel, Deanna Jackson, Joseph Kyttle, Jarren Brown
January 09, 2023
Scott was helpful in keeping us informed on the progress of ordering a vehicle and made the process smooth when we picked it up. He was easy to work with and I would recommend him to others. His associate of ordering a vehicle and made the process smooth when we picked it up. He was easy to work with and I would recommend him to others. His associate was also easy to work and we were able to finish the paperwork in a timely manner. More
by DEANNA.SKOVIAK
Employees Worked With
John Matthew Uri, Scott Weigand
January 08, 2023
Jarron Brown was very helpful and polite getting me checked in. Also very knowledgeable about what I needed done. checked in. Also very knowledgeable about what I needed done. More
by KATHLEEN_OLSEN
Employees Worked With
The cashier/appt maker was really polit and helpful, too but I didn’t catch her name., Jarren Brown
