Lithia Toyota of Medford

I went into Lithia Toyota for a Prius test drive telling the salesman I wasn't looking to buy..just wanted to drive a Prius. 4 hours later I walked away with a 2010 Toyota Prius with 495 miles on its odome the salesman I wasn't looking to buy..just wanted to drive a Prius. 4 hours later I walked away with a 2010 Toyota Prius with 495 miles on its odometer very satisfied with the deal we made. Gary Rens was very helpful in his presentation of finance options, as I had never had a car payment before. Chad Soares, my salesman, has gone out of his way to educate me on the car's systems. When I left he gave me his card with his cell phone number on it and told me to call if there was ever any problem. I told him I wouldn't ever bother him outside of work hours. But, I did call him (with a situation that turned out to be user error) and he was polite, professional and available to answer my question on a Sunday night. He later came to my house to program the garage door sync to the car that I could not accomplish. His customer service is outstanding and deeply appreciated to those of us that have technical issues. I feel I got a great deal, a great salesman and great service. I would highly recommend Lithia Toyota and Chad Soares as a personal salesman. I love my Prius and am enjoying the 47 miles a gallon I am getting on its first tank of gas!! More

I wanted to get out from under my old car and into something with more value and something that was safer. Rick showed us some cars and he and Al got us into a 2011 Rav 4. I LOVE my car! Those two mad something with more value and something that was safer. Rick showed us some cars and he and Al got us into a 2011 Rav 4. I LOVE my car! Those two made buying this car a great experience and we had a lot of fun! They hung in there with us until after hours and we drove away in our beautiful red shiny new car:). I'll always go back! Thank you Al and Rick!! I'll be back! :) -Rachelle:) More

David gave me a great experience. He is the driving factor as to why I would refer people to Lithia Toyota. He was able to answer all of my questions without hesitation and really helped me find what I factor as to why I would refer people to Lithia Toyota. He was able to answer all of my questions without hesitation and really helped me find what I was looking for. He made the experience very personal while holding a professional attitude. If the other salesmen are half as good as David then Lithia Toyota is the best dealership within two hundred miles. I will recommend David and Lithia Toyota whenever the opportunity is given. More

Chad was extremely patient and very easy to work with. He made sure to meet and exceed all of our needs to the best of his ability and resources. He made us feel comfortable and safe with listening to his op made sure to meet and exceed all of our needs to the best of his ability and resources. He made us feel comfortable and safe with listening to his opinion and suggestions regarding any of the vehicles we looked at. He was very knowledgeable of the vehicles on the lot and quick to answer any of our questions. The dealership was quick to meet our pricing and budgeting criteria. They were very willing and able to work with our credit and financial circumstances to secure the best possible scenario. It was an excellent experience with this vehicle! Thank you. More

My husband and I had such a great experience with David Struble that we have sent all of our friends there, 9 of them have bout cars from him. He really works to your specifications well. We told him what Struble that we have sent all of our friends there, 9 of them have bout cars from him. He really works to your specifications well. We told him what we wanted in a vehicle and he helped us to find the right car for us. 1 yr later, still love it. More

I am new to the Medford area and wanted my Toyota serviced at a Toyota dealership. I decided to take it to Lithia Toyota. I called and made an appointment with Ryan Lichtnewalner. When I arrived h serviced at a Toyota dealership. I decided to take it to Lithia Toyota. I called and made an appointment with Ryan Lichtnewalner. When I arrived he was very friendly and listened to my concerns. He then provided me with an estimate and a complimentary rental vehicle for the day, something that was extremely helpful since I only have one vehicle. After a couple of hours, Ryan called me and explained that there were additional services that he wanted to bring to my attention. I asked him what was absolutely necessary and he went through and informed me what he recommended. Even though I was not planning on the additional services, I decided to have all the maintenance items addressed. Towards the end of the day, he called me again and said that my truck would be finished at 5:00pm and that I could come pick it up. When I arrived, Ryan went through all the maintenance items that we discussed and was able to provide the services for $110 less than his original estimate. This was a huge relief, since I am currently looking for work and every penny counts. I greatly appreciated Ryan's professionalism and customer service approach. I will definitely be servicing my vehicle at Lithia Toyota and will recommend it to my friends and family. More