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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

January 15, 2023

Jarren was great! His customer service skills are top notch! He’s my favorite person to deal with! More

by WENDYCM37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 16, 2023 -

Lithia Toyota of Medford responded

Wendy, Thank you so much for your kind words for Jarren, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 15, 2023

Luckily a car was available for us to test drive and buy, though having Steven as our salesman definitely clinched the deal. Straightforward and smart, thanks. More

by DG.MAYDAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Steven Kahae
Report | Print
Jan 16, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Steven was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 15, 2023

Efficient service - quick turnaround was much appreciated. Thank you Michael for staying with us until we got the headlight fully fixed. More

by Cecilia
Recommend Dealer
Yes
Employees Worked With
Michael - great service
Report | Print
Jan 16, 2023 -

Lithia Toyota of Medford responded

Cecilia, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! Mark Grossman, Service Manager

January 14, 2023

Fast and professional service. Everyone was very helpful and friendly. I will be going back to this dealership for my next service needs. More

by Christin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , Zach Hamar
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Christin, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 14, 2023

It was fine. Hopefully sales man was correct about adding a spoiler to my new car when it becomes available. More

by MARY_JOHNSON_SB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin and Michael
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 14, 2023

competent and friendly service, did oil change and brake work in timely manner, performed a recall inspection specific to my car model. More

by MROBSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 14, 2023

Horrible unless they are taking your money. To say I'm disappointed is an understatement, as I have bought 2 cars from them in the last two years. The cat sales staff and oil change service is More

by Linkee08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jacobson
Report | Print
January 14, 2023

I was, and have always been, very pleased with excellent service I have received at Lithia’s Service Department. More

by 1TROSENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson, Jarren Brown
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 14, 2023

They had my battery in stock. No waiting they did it on the spot. The price was right. More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 14, 2023

Great job very polite and knowledgeable, I no the jibe was done good because it was done by Lithia, Lithia More

by Hogsnkisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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