Lithia Toyota of Medford

I filled in all the blanks and ratings. Do not force me to write something when I do not want to or I will not complete ratings in the future. to write something when I do not want to or I will not complete ratings in the future. More

A side benefit for me in taking my car in for service is the excellent shuttle service. Jack, the shuttle driver, is efficient, friendly, and helpful. The dealership is very responsive to me as a customer the excellent shuttle service. Jack, the shuttle driver, is efficient, friendly, and helpful. The dealership is very responsive to me as a customer and provides excellent service. More

Car was ready before promised. They checked into something and said that it didn't need replacing which made me feel confident that they weren't trying to sell me anything that I didn't need. something and said that it didn't need replacing which made me feel confident that they weren't trying to sell me anything that I didn't need. More

Mark Grossman and John McNerny were very helpful with repairs and provided help getting insurance reimbursement for needed repairs. Shuttle driver has good jokes and is very helpful. repairs and provided help getting insurance reimbursement for needed repairs. Shuttle driver has good jokes and is very helpful. More

Michael Campbell always takes care of my concerns efficiently. Michael quickly returns calls and explains each situation in terms that I can fully understand. We live in Gasquet, Ca. There is a Toyo efficiently. Michael quickly returns calls and explains each situation in terms that I can fully understand. We live in Gasquet, Ca. There is a Toyota dealership/service dept. in Grants Pass, Or. which is 1/2 hr. closer to our home. I return to Lithia Toyota, Medford because of the great service that we consistly receive from Michael. Sincerely, Nancy Powers More

We have a lot confidence in John McNerney. We have been going to him for many years and know that the service experience will be excellent. When it is time for a scheduled maintenance, we know the work wi going to him for many years and know that the service experience will be excellent. When it is time for a scheduled maintenance, we know the work will be handled perfectly. More

Wow, these guys are nice! This is honestly the best customer service I have ever experienced. Thank you to everyone who helped me at Lithia of Medford. customer service I have ever experienced. Thank you to everyone who helped me at Lithia of Medford. More

The staff at Lithia Toyota of Medford are efficient, respectful, and helpful. I especially appreciated Jack (the shuttle driver) for going out of his way to help me get to where I needed to go while my respectful, and helpful. I especially appreciated Jack (the shuttle driver) for going out of his way to help me get to where I needed to go while my car was being serviced. He was very courteous and kind, and even helped me transfer some heavy packages to my car. Thank you, Jack and Lithia Toyota of Medford. More

They really are good at getting the job done.Kyle was very nice and friendly.We love our truck and we appreciate the time and service provided. very nice and friendly.We love our truck and we appreciate the time and service provided. More

My wife and I not only hate pressure from car dealers but often postpone the purchase of a vehicle if we can't find a sales person who is genuinely interested in answering our questions and concerns instead often postpone the purchase of a vehicle if we can't find a sales person who is genuinely interested in answering our questions and concerns instead of pushing the purchase. We can easily say no to that kind of pressure but we were very surprised and happy to meet Chad. He was courteous, friendly and very professional. As is our policy, we didn't purchase the car we wanted the first day but we were so pleased that we went back the next day and purchased the new car. We wanted all the bells and whistles and WE were pushy to add them. Chad would just explain the pros and cons as if he really cared and we believe he did care. Great job Chad. I was also very pleased at the friendliness of Chad, the shuttle driver. More