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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 24, 2012

Mark and Jack were both outstanding in service, professionalism and respect. I appreciated their timely service and customer service. Mark gave we his time to explain all of the issues I requeste More

by dgreen1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman and Jack-Courtesy Shuttle, Mark Grossman
January 20, 2012

I filled in all the blanks and ratings. Do not force me to write something when I do not want to or I will not complete ratings in the future. More

by hagerbek1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark grossman, Mark Grossman
January 19, 2012

A side benefit for me in taking my car in for service is the excellent shuttle service. Jack, the shuttle driver, is efficient, friendly, and helpful. The dealership is very responsive to me as a customer More

by RAVolivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember.
January 18, 2012

Car was ready before promised. They checked into something and said that it didn't need replacing which made me feel confident that they weren't trying to sell me anything that I didn't need. More

by marlaestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Mark Grossman
January 18, 2012

Mark Grossman and John McNerny were very helpful with repairs and provided help getting insurance reimbursement for needed repairs. Shuttle driver has good jokes and is very helpful. More

by BarbBasden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jack the shuttle driver, John McNerny, Mark Grossman
January 11, 2012

Michael Campbell always takes care of my concerns efficiently. Michael quickly returns calls and explains each situation in terms that I can fully understand. We live in Gasquet, Ca. There is a Toyo More

by jaminmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Campbell, Michael Campbell
January 06, 2012

We have a lot confidence in John McNerney. We have been going to him for many years and know that the service experience will be excellent. When it is time for a scheduled maintenance, we know the work wi More

by lillylee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerney, John McNerny
September 23, 2011

Wow, these guys are nice! This is honestly the best customer service I have ever experienced. Thank you to everyone who helped me at Lithia of Medford. More

by nacozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Tim, Ryan
September 22, 2011

The staff at Lithia Toyota of Medford are efficient, respectful, and helpful. I especially appreciated Jack (the shuttle driver) for going out of his way to help me get to where I needed to go while my More

by Terri Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Mark, Jack (shuttle driver)
September 02, 2011

They really are good at getting the job done.Kyle was very nice and friendly.We love our truck and we appreciate the time and service provided. More

by chata22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson and Careem
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