Lithia Toyota of Medford

Scheduled oil change/tire rotation Routine oil change and tire rotation. Also changed air filters. Work done while I walked across the street to the mall. Jared called with updates and Routine oil change and tire rotation. Also changed air filters. Work done while I walked across the street to the mall. Jared called with updates and said it was time for cabin filter changes, and also that a bulb needed replaced in the liscence plate. More

AJ AND NANCY WERE THE GREATEST. NICE WAITING AREA. THANKS FOR CHECKING MY BRAKES OUT WHEN YOU DID THE OIL CHANGE. MY HUSBAND HAD THEM REPAIRED. IT IS A NICE COMFORTABLE AREA TO WAIT IN, ALSO THE STAF THANKS FOR CHECKING MY BRAKES OUT WHEN YOU DID THE OIL CHANGE. MY HUSBAND HAD THEM REPAIRED. IT IS A NICE COMFORTABLE AREA TO WAIT IN, ALSO THE STAFF IS VERY HELPFUL. THE RESTROOMS ARE VERY CLEAN AND I APPRECIATE THAT. More

service call Very friendly and efficient. Service was finished in he time promised. Questiones were answered in a friendly manner. Employees were quick to greet Very friendly and efficient. Service was finished in he time promised. Questiones were answered in a friendly manner. Employees were quick to greet me when I drove up. More

efficient and fast I was in and out with all the work done in a short time. The car was clean upon return, service rep was friendly and cordial. I wish that I could re I was in and out with all the work done in a short time. The car was clean upon return, service rep was friendly and cordial. I wish that I could remember his name. More

Thanks to Mike I'm really happy that my car works well Thanks Mike for fixing my car! I'll come back to you whenever I have a car problem. I'm really happy that my car works well Thanks Mike for fixing my car! I'll come back to you whenever I have a car problem. More

Very Happy Customer I had a great buying experience. I came in knowing what I wanted and was able to make the purchase without all of the normal back and forth. The sta I had a great buying experience. I came in knowing what I wanted and was able to make the purchase without all of the normal back and forth. The staff was very helpful and actually listened when I said no, which was greatly appreciated. More

Sales experience Salesman was good. However it was a waste of my time for Lithia to keep making offers when I told them I only make one offer. Salesman was good. However it was a waste of my time for Lithia to keep making offers when I told them I only make one offer. More

So far so good! My experiences are limited to my initial purchase and first two scheduled maintenance services, which have been satisfactory. Del Curry was great d My experiences are limited to my initial purchase and first two scheduled maintenance services, which have been satisfactory. Del Curry was great during the initial sale. Very friendly, down to earth, knowledgeable, and not pushy. Service experiences have been both friendly and prompt. They appear to truly care about me as a customer. More

Understanding and helpful. I had an expensive warranty issue on my new FJ Cruiset (which I had recently purchased from this dealership) there were some mitigating circumstances I had an expensive warranty issue on my new FJ Cruiset (which I had recently purchased from this dealership) there were some mitigating circumstances that left the dealership with a choice. They could do the right thing and make the repair at no charge to me or using a technical issue they could according to the warranty choose not to do the repair. Fortunately for me the service dept and warranty company got together and decided to do the repairs even though "technically" they didn't have to. I'm very greatful for the integrity they showed. I would highly recommend this dealership to anyone wanting to either purchase it service a Toyota. Mark grossman and mike Myers in service dept were both great and worked hard to help me. More

Josh Surgeon is Great Josh was outstanding. He responded to my need to feel respected. He answered every question and provided multiple details. Josh gave me the time and s Josh was outstanding. He responded to my need to feel respected. He answered every question and provided multiple details. Josh gave me the time and space to make a great decision. He also utilized his support team - Kareem and John - to make me feel like part of team of professionals. Top marks More