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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 21, 2023

I stopped in to discuss trading in our 2020 Sequoia for a 2023 Tundra. Sales manager Brian Berg was extremely rude and didn’t even talk directly to me initially, only with the salesperson. Basically if I don More

by astorian1
Recommend Dealer
No
Employees Worked With
Brian Berg
Report | Print
January 20, 2023

Was doubtful that I could get what I was wanting in a short period of time. He came through with more than I had even hoped for! More

by Kirkkolb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Templer, Luis Rodriguez
Report | Print
Jan 20, 2023 -

Lithia Toyota of Medford responded

Thank you, Kirk! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 20, 2023

Zach was very nice and they were able to get my car and an oil change and tire rotation under 30 minutes. More

by COLLINCROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Jarren Brown, Julia Hamar, Zach Hamar
Report | Print
Jan 22, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 20, 2023

Excellent service, quick and polite receptionists. Wii definitely recommend to friends and family and my dog More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 22, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, Johnny, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

January 19, 2023

John was super friendly and helpful. The technicians got right to work on my truck and it was done before I could even finish a chapter in my book. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 20, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for John and the team, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 19, 2023

It was a good experience. The wait time was relatively short. The service was good. I am happy with the visit. More

by Omer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 20, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

January 18, 2023

I’ve only delt with the service center. No complaints here! Everyone I’ve spoken to has been nice. More

by Kenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 18, 2023 -

Lithia Toyota of Medford responded

Thank you, Kenna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 17, 2023

My wife and I were very pleased with our buying experience. Our salesman Brandon Higginbotham was "Amazing " He was very helpful and knowledgeable about our new Toyota..We would highly recommend bu More

by FRIESENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Higginbotham , salesman
Report | Print
Jan 16, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. Brandon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 17, 2023

The dealership is mostly clean and I didn't mind waiting for my car to be done. More

by CLWALLAND77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 18, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

January 16, 2023

Excellent customer service! I love my new Toyota sienna! I’d definitely recommend family and friends! More

by WACKYJACQ1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Greg Templer, Luis Rodriguez
Report | Print
Jan 16, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Toyota Sienna! If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

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