Lithia Toyota of Medford

Almost the best 5 years ago I bought a 2010 Prius from Lithia Toyota. I still feel it was a positive experience, though grueling as they always seem to be. I am ver 5 years ago I bought a 2010 Prius from Lithia Toyota. I still feel it was a positive experience, though grueling as they always seem to be. I am very enthusiastic about the car. The service department is the best I've ever worked with. They seem to genuinely care about their customers and our perception of them as excellent. The downside? A service rep who tried to "rip me off" twice. I took action after the second event. I was listened to but no action was taken. They still send surveys. I still say what happened. If they had taken some action I would trust their recommendations for service. I am confident he is doing the same thing to others. Now I use the "ask your brother first" rule. My brother's reliable and I am safer. More

Courtesy & Consideration John Oppy thoroughly explained what was to be done during the 100,000 mile service. He also kept me well informed during the lengthy process. John Oppy thoroughly explained what was to be done during the 100,000 mile service. He also kept me well informed during the lengthy process. More

oil service Very pleased with the service, and time frame it was completed. Couldn't ask for a better team of people. Would recommend to anyone. Thank you Very pleased with the service, and time frame it was completed. Couldn't ask for a better team of people. Would recommend to anyone. Thank you More

Always the best Lithia has always been the best for service and new car sales. It continues to be our favorite after 35 years. We've purchased five new cars and had a Lithia has always been the best for service and new car sales. It continues to be our favorite after 35 years. We've purchased five new cars and had all of them serviced exclusively at Lithia Toyota. More

We had confidence we would be treated fairly by John. We bought a Camry from John Uri in 2013, His knowledge of the vehicles and excellent customer service then made us very comfortable asking to work wi We bought a Camry from John Uri in 2013, His knowledge of the vehicles and excellent customer service then made us very comfortable asking to work with him on our current purchase. More

great quick lube Came in without an appointment later in the day. Everything went well, with a quick and efficient turn around. Well done and am a regular returning Came in without an appointment later in the day. Everything went well, with a quick and efficient turn around. Well done and am a regular returning customer. stan More

Did what they said. Needed to be at appointment after dropping off car. Lithia kept their promise and got me to my appointment on time and promptly picked me up when I w Needed to be at appointment after dropping off car. Lithia kept their promise and got me to my appointment on time and promptly picked me up when I was done. Excellent service. Thank you. More

Good Service Mark and his team delivered courteous service and explained what I needed and why. Work was done in a timely manner and I was called once my car was r Mark and his team delivered courteous service and explained what I needed and why. Work was done in a timely manner and I was called once my car was ready. More

thorough and courteous service. My problems were diagnosed quickly and fixed! Mark was very helpful in telling me exactly what maintenance to expect in upcoming years. I feel that My problems were diagnosed quickly and fixed! Mark was very helpful in telling me exactly what maintenance to expect in upcoming years. I feel that I am driving a car that will last longer and that is very reassuring. The service I received was quick and courteous. I can depend on Lithia Toyota. More

Timely, trustworthy service, always. I always appreciate Mark Grossman's attention to detail. As a stockholder I am pleased to know about how devoted the employees are to providing good, I always appreciate Mark Grossman's attention to detail. As a stockholder I am pleased to know about how devoted the employees are to providing good, dependable service. My first Toyota was a car I purchased on Craig's List. I just purchased a PriusV new. More