Lithia Toyota of Medford
Medford, OR
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Tacoma 2017 Sport Purchase 5 Star Transaction pulled in at 12 noon and drove out 3pm, from looking, test drive, and purchase. 2nd new Tacoma purchased from Lithia Toyota. Last 5 Star Transaction pulled in at 12 noon and drove out 3pm, from looking, test drive, and purchase. 2nd new Tacoma purchased from Lithia Toyota. Last one was 2009 Tacoma and had all service done at Lithia Toyota can't be more pleased. More
Great experience It was a long day but at the end David got me a great deal and helped me through the whole process and I am very happy with my lease. It was a long day but at the end David got me a great deal and helped me through the whole process and I am very happy with my lease. More
Everything was handled Perfectly! I am so happy with my new car and all those involved at Lithia who handled my trade in and purchase...Jeff Harbaugh, Armando, Jordan, Greg, and the ve I am so happy with my new car and all those involved at Lithia who handled my trade in and purchase...Jeff Harbaugh, Armando, Jordan, Greg, and the very efficient lady in the office! (I'm sorry , I can't remember her name,... maybe Catie? i called the day before to do as much over the phone as possible as I only had a small window of time to do this. I drove up from Yreka, where I was visiting my mom who has had a stroke and I had to be back for my Lil brothers funeral service that same day. This Lithia team helped so much! I appreciate everyone's concern for me and what my family is going through. Greg was especially so kind to patiently deal with me... I was alittle scattered on that day.... I felt so humbly served this day.. I call you all blessings from above! More
Excellent Service Mark Grossman has always been extremely pleasant and makes us feel as though he is genuinely looking out for our best interests. His knowledge and cus Mark Grossman has always been extremely pleasant and makes us feel as though he is genuinely looking out for our best interests. His knowledge and customer service is excellent. We have recommended Lithia Toyota to many of our friends because of Mark. More
Oil Change Every time I need my oil change, John McNerney takes great care of me and lets me know if there is anything that needs to change out or repair. There Every time I need my oil change, John McNerney takes great care of me and lets me know if there is anything that needs to change out or repair. There isn't any pressure either if I choose not to have something done at that moment. It is always a pleasure to see their smiling faces and the willingness to help me. Thank you to all of the guys and gals in the oil change department. You are all appreciated!!! Becky More
Wonderful experience Armando was so patient with me:) I came three times and brought different family members each time, he always met me with a smile and answered all my Armando was so patient with me:) I came three times and brought different family members each time, he always met me with a smile and answered all my questions:) I just love my mini-van!! More
oil change Very prompt customer service, friendly, and quick to get job done The Vehicle done before the time promised. The service write up person went over ser Very prompt customer service, friendly, and quick to get job done The Vehicle done before the time promised. The service write up person went over service recommendation at mileage of my vehicle. was very informative and not pushy. He even gave me a quote as to how much each item would cost. More
Changed oil change We came in to use a coupon from another place, however John kindly explained that our vehicle needed synthetic oil which the coupon did not allow for. We came in to use a coupon from another place, however John kindly explained that our vehicle needed synthetic oil which the coupon did not allow for. He then explained how a lifetime oil change program might benefit us if we were to keep our vehicle for several years and what the breakeven point would be. We appreciated his insight. Keep up the good work in your service department. More
Always an efficient and great experience! My family has been purchasing and leasing vehicles through Lithia Toyota Medford for over 8years. This experience like all the others was efficient, f My family has been purchasing and leasing vehicles through Lithia Toyota Medford for over 8years. This experience like all the others was efficient, fair and great overall! I highly recommend this dealership. I've actually never had a dealership in the past that I would recommend but Lithia Toyota is a fantastic business in all respects; sales, service, detailing, auto body. They remember me as a customer no matter what department I am working with, they price matched tires and even beat Costco's price by 10% when I've bought tires with them, they are very transparent with pricing for their vehicles. All around excellent!! More
warrenty Honored my warranty and work done in a timely fashion. Also honored my lifetime oil change even though I don't usually get my oil changed at the deal Honored my warranty and work done in a timely fashion. Also honored my lifetime oil change even though I don't usually get my oil changed at the dealership. More