Lithia Toyota of Medford
Medford, OR
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Picky Customer over Techie Features I have purchased several vehicles from Lithia Toyota of Medford and I'm very picky over the tech features, in most cases my knowledge of the features I have purchased several vehicles from Lithia Toyota of Medford and I'm very picky over the tech features, in most cases my knowledge of the features usually exceeds what the sales people know, this I understand and I'm not discouraged because of that. Nine times out of 10 they end up learning from me. Everyone has always been willing to help and if we didn't know they made the time to figure it out. Plus the dealer has always worked with me in an unusual circumstance where I have an alarm system installed by Best Buy and they allowed the time to take the old vehicle back to Best Buy so they could remove the alarm and in my opinion this is something they went above and beyond with and is very much appreciated. So I gave a five star rating with all the people that played a part along the way and it should be noted this sale wasn't part of a single visit and there may be other that I didn't get to list that helped along the way. More
Annual Check-Up I was in and out in about 40 minutes (I did have an early-morning appointment and nothing was wrong) and felt like it was important to John McNerney, I was in and out in about 40 minutes (I did have an early-morning appointment and nothing was wrong) and felt like it was important to John McNerney, who helped me, that things went smoothly. More
In and out in one hour without an appointment is always nice. Comfortable waiting room with lots of reading material and free coffee are nice touches. in one hour without an appointment is always nice. Comfortable waiting room with lots of reading material and free coffee are nice touches. More
The best salesman I've ever dealt with! Steven is a great guy, his knowledge, personability, overall friendliness and his amazing attitude made the whole experience better. If you are think Steven is a great guy, his knowledge, personability, overall friendliness and his amazing attitude made the whole experience better. If you are thinking about shopping there...ask for this guy, you won't be disappointed with him! More
routine oil change I was pleased with the short amount of time from arriving for an oil change and to the completion of the work. Thank you Lithia Toyota!! I was pleased with the short amount of time from arriving for an oil change and to the completion of the work. Thank you Lithia Toyota!! More
Tundra purchase I was greeted very promptly and shown to the truck I had chosen on line. All of my questions were answered before, during and after a test drive to my I was greeted very promptly and shown to the truck I had chosen on line. All of my questions were answered before, during and after a test drive to my satisfaction. I am very happy with our purchase. More
New tires Long story short, I needed new tires and was in and out in about an hour. I was kept informed about what to expect and how long it would take. Long story short, I needed new tires and was in and out in about an hour. I was kept informed about what to expect and how long it would take. More
Great service Great working with John on my warrantee. Was happy to get everything fixed. Truck has been doing great since it was there. Will work with them again. Great working with John on my warrantee. Was happy to get everything fixed. Truck has been doing great since it was there. Will work with them again. More
Waterpump replacement My car was serviced in a timely and most appropriate manner thanks to Mr. John Oppy, service manager. I was greeted and helped with my service appoin My car was serviced in a timely and most appropriate manner thanks to Mr. John Oppy, service manager. I was greeted and helped with my service appointment immediately upon arriving. I was updated on the status of my car continuously, and the total cost for the repair was less than estimated. Mr. Oppy is knowledgable and professional. If it was not for his help, I would not be having my car serviced at Lithia Toyota. I know that my car repairs on my 2009 Prius were completed correctly because he oversaw the work. More
Pleased with lease Greg was very helpful with selecting the right vehicle. This took a lot of his time because I test drove three different models, and drove the "winni Greg was very helpful with selecting the right vehicle. This took a lot of his time because I test drove three different models, and drove the "winning" model twice. More