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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

January 28, 2023

I am very happy with my new Subaru. Stephanie is great! She was very punctual and was able to add on all the little extras I wanted. She made the process of buying a new vehicle a breez More

by Tonie
Recommend Dealer
Yes
Employees Worked With
Stephanie Rizzardo
Jan 29, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Stephanie. We're glad to hear she delivered such a great experience! Mark Grossman, Service Manager

January 28, 2023

Great job on servicing the vehicle. Most of the staff that does the scheduling and check out are nice. I do wish scheduling would be easier to talk to someone to schedule More

by debarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy
Jan 29, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 28, 2023

I was treated respectfully and courteously. My car was done within the hour. I was given a clear explanation of what was going to be and why. I would absolutely recommend Lithia Toyota Medfo More

by Christina Scott-Bryning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 29, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 27, 2023

The staff is always friendly and helpful. I don't have to wait very long. More

by BECKDAARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel, Joseph Kyttle
Jan 29, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 26, 2023

Always friendly staff. Appreciate the fact that you don't need an appointment. Service advisor always checks to see if there are any recalls and keeps you apprised if any More

by chap6617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 27, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

January 26, 2023

We almost always get excellent service from this good dealership. Thank you very very much. More

by IPRUITT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Jan 27, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 26, 2023

Very friendly and efficient service. It took me about 45 minutes to complete my oil change and that’s pretty good considering the demand for oil changes. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Jan 27, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Bob! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 25, 2023

This is my third Tacoma purchase. As always, it’s been an easy process. The staff are very professional and attentive to my needs. More

by JTBENZJR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Jan 25, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

January 25, 2023

Very nice staff, super helpful! Love that they were willing to work and help me out on making a deal for my truck! Any and all car buys I recommend coming here! More

by Sebastian Molina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jan 25, 2023 -

Lithia Toyota of Medford responded

Sebastian, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Luis can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

January 24, 2023

We're able to make an appointment and got in and out quickly while provide great customer service More

by ice2hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 24, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! Mark Grossman, Service Manager

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