Lithia Toyota of Medford

Love my Toyota people! I was greeted by Thomas before I was even stepped out of my vehicle and locate my keys. He is always very kind and has helped me with my service befor I was greeted by Thomas before I was even stepped out of my vehicle and locate my keys. He is always very kind and has helped me with my service before. He is very personable and goes the extra mile to make sure there are no recalls on my vehicle and that I’m happy with it. Chad Soares is my sales guy and has been for at least 10 years. I always check in with him to see what’s new, but know he sold me the perfect car last time. I don’t believe there is any one who could handle my ex-husband’s demands better than he could! (I know I couldn’t!) 😂 Chad is the best and I always recommend him to friends for his honesty and integrity. Thanks Chad! More

This dealership destroyed my Truck After a long period of time. This problem finally made it to desk of the GM at Lithia Medford who very kindly made this right. Really appreciate it. After a long period of time. This problem finally made it to desk of the GM at Lithia Medford who very kindly made this right. Really appreciate it. More

Michael Rapport was amazing, very helful and Knowledgeable. We had the pleasure of working with Michael Rapport today. Michael greeted us immediately upon entering the dealership lot. Michael was able to show u We had the pleasure of working with Michael Rapport today. Michael greeted us immediately upon entering the dealership lot. Michael was able to show us two different vehicles today that we were interested in. Michael had extensive knowledge on both vehicles of interest. Michael was very thorough and was able to to walk us through both of the vehicles features and history. Michael printed out both carfax reports for us to review as well as took time out to allow us to test drive both vehicles that we were interested in. Michael asked all the right questions and answered all of our questions that we had. Michael was a no pressure sales consultant who I believe truly had our best interest in mind. Cate MacPherson was very friendly today as well. The only pressure we felt was on our offer. I do not recall the name of the gentleman that worked with us as far as the offer was concerned. All in all I believe we came to a fair agreement and the customer service we received from Michael made our trip well worth while. We bought a car today. Thank you Michael for all your help. More

How it should be I worked with two salespersons, both new, after discovering my car would need a lot of work. I found the service department and the sales department t I worked with two salespersons, both new, after discovering my car would need a lot of work. I found the service department and the sales department to be far from what I have come to expect in most dealerships. I was pleased with my service the last time I came in, and I am pleased with the sale and package I got this weekend. Everyone from the person on the front desk on seems to understand sales and service. Nice. More

Fast and effecient service Great service team and friendly staff, came in without an appointment and they got me in right away and out without a hassle. top team effort. Great service team and friendly staff, came in without an appointment and they got me in right away and out without a hassle. top team effort. More

One of the best experiences. It took us about 3 1/2 hours to purchase our 2018 Toyota Highlander. Your sales staff that we dealt with were very accommodating. We were offered be It took us about 3 1/2 hours to purchase our 2018 Toyota Highlander. Your sales staff that we dealt with were very accommodating. We were offered beverages for our wait. We are very satisfied with our purchase and experience. More

Professional Blakelyn was curtious and thorough without being pushy. He is knowledgeable and enthusiastic which drew me into looking a little further than I had in Blakelyn was curtious and thorough without being pushy. He is knowledgeable and enthusiastic which drew me into looking a little further than I had intended to when we arrived at the the dealership to look at th Tacoma. More

Superb service We love the service we receive at this dealership. Definitely a great place to bring your vehicle. They even vacuumed our truck out for us! We love the service we receive at this dealership. Definitely a great place to bring your vehicle. They even vacuumed our truck out for us! More

Prius Prime Purchase Skylar and Cate both were very friendly and professional. I did not feel pressured or rushed. I feeI got a fair deal on my trade-in, and everyone was Skylar and Cate both were very friendly and professional. I did not feel pressured or rushed. I feeI got a fair deal on my trade-in, and everyone was very up-front and transparent. More

Efficient, friendly service staff. My car was serviced in a timely manner. Everyone was very friendly. My car was done when promised. The waiting area was clean and stocked with maga My car was serviced in a timely manner. Everyone was very friendly. My car was done when promised. The waiting area was clean and stocked with magazines & drink supplies. More