Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,806 reviews

February 08, 2023

They did a great job. I negotiated the deal by phone from another state. When the vehicle was ready I flew to Medford and they picked me up at the airport. They were plea More

by DAVETILTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Charlie Whitley
Report | Print
Feb 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, Dave, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

Feb 08, 2023 -

DAVETILTON responded

You are most welcome. Dave

February 08, 2023

Upon entering the service area, I was helped almost immediately by Jarren Brown. He carefully explained what service was needed on my car. More

by WINTHROPBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Feb 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Barb, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 08, 2023

The employees are friendly and knowledgeable. Place looks clean, wish there was a better system when checking in for appointments. More

by MAYRAROMERO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Feb 09, 2023 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We appreciate your feedback and hope to see you again! Mark Grossman, Service Manager

February 07, 2023

I enjoyed the experience with all personnel at Lithia Toyota of Medford. Special two thumbs up for Samuel Macias! Though my initial contact was in fact Steve, I was directed to Samuel. He made my wife a More

by JAKESDAD1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Macias, Brian Berg, Cate MacPherson, Steven Kahae
Report | Print
Feb 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

February 07, 2023

I didn’t like the fact that they couldn’t take off the check engine light More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
Report | Print
February 05, 2023

I came in on the incorrect day for a scheduled appointment. (Realized later🙄) Scott was very kind. More

by FRNCSC379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Feb 06, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 05, 2023

Always great service. Professional, skilled and respectful of customer time. This is the best place to go, by far! More

by DREASAXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy, Joseph Kyttle
Report | Print
Feb 06, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 04, 2023

It was a great experience. It has always been. This is the 2nd time we bought a car from Lithia Toyota and the service is excellent. Our Sales Consultant Mr. Charlie Whitley ha More

by KOSTURISINHA85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Charlie Whitley
Report | Print
Feb 05, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 04, 2023

The hospitality is amazing! We felt so comfortable and the whole process was so fast! More

by MCB77CUISINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Report | Print
Feb 05, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

February 04, 2023

They were very nice; got me into a newer car. Thank you for your help. More

by KECIA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, John Rogers
Report | Print
Feb 05, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

1
...
41
42
43
...
481