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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

February 12, 2023

It was my first time buying a car, and Mike and the others that helped (Bryan and Armando I think) were great and helpful and made it an overall excellent experience More

by Eglianc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Armando Ledesma Jr., Mike Rapport
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 12, 2023

It was a great 👍 experience they worked with me and was very patient with us 🙂 thank you 😊 for a great car will be recommending to everyone. More

by MLINGINGER6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Mike Rapport
Feb 13, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

February 11, 2023

As usual, I had a pleasant experience all around. Thank you for your continuing excellence. A big thank youth the clerk who finished up my paper work and took the payment. Picky: instant chocolate More

by CORELIS
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! ( We'll work on the instant chocolate :) Mark Grossman, Service Manager

February 11, 2023

Scheduled Toyota Highlander first year service was done on time and service personnel were pleasant and knowledgeable. More

by BJSTIM
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 11, 2023

Ben and Charlie did a great job of helping me with the purchase of my new Tacoma More

by DRJERDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Charlie Whitley
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for your kind words for Ben and Charlie and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

February 11, 2023

Steven and Nate made this a very enjoyable experience. We stopped in on Saturday on our way home from California and test drove two trucks with Nate. We live 3 hours away, and stoped and test drove two tr More

by BKREAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, Steven Kahae
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and Nate, and we look forward to working with you again. Troy Kloke, General Sales Manager

February 11, 2023

Had appointment waited 2 hrs not even started. No chair to sit in while in line very hard for seniors with balance issues to just stand Unhappy with lack Of service More

by AAINJVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Feb 15, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

February 11, 2023

Good service. Great people. They were able to get my oil change done in a short amount of time More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 11, 2023

Always pleasant to take my Tacoma to Lithia Medford. They are so helpful and answer any questions I may have. More

by project57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 10, 2023

Benjamin was very nice and helpful in getting me in a new Tacoma. Thank you! More

by ARMORART
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Feb 12, 2023 -

Lithia Toyota of Medford responded

Congratulations and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Benjamin here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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