Lithia Toyota of Medford

First service Things went smoothly. Definitely call to set up appointments. The online scheduling is a bit of a joke and the chat service is vague with answers. Things went smoothly. Definitely call to set up appointments. The online scheduling is a bit of a joke and the chat service is vague with answers. More

The LItha Toyota Family Our Lithia Toyota buying experience was great, the people at the dealership made us feel like family and the purchasing process was relatively short. Our Lithia Toyota buying experience was great, the people at the dealership made us feel like family and the purchasing process was relatively short. The truck and all its options where thoroughly explained then the truck was washed, gassed up and ready to go. Thank you Lithia Toyota for the great experience ! More

John Oppy is Great!! Consistent with how I have been treated by him for the last 8 years, John Oppy did an outstanding job regarding the service on my Prius yesterday. Consistent with how I have been treated by him for the last 8 years, John Oppy did an outstanding job regarding the service on my Prius yesterday. John was great in advising what work needed to be done and then took great care of me throughout the period before my car was ready. He also clearly described what work should be done in 6 months. I fell well taken care of by John from the time I called for an appointment until the service on the car was completed. I always look forward to working with him. More

Good experience We were surprised to find the exact car that we have been looking for. It was reasonably priced and the negotiation was pleasant. Our salesman Mike d We were surprised to find the exact car that we have been looking for. It was reasonably priced and the negotiation was pleasant. Our salesman Mike did a great job. He was not high pressure and friendly. We had a good purchase experience. More

Good service , short wait, efficient operation. It was very worthwhile to make a reservation. The waiting area was comfortable and dog friendly. The staff was fri , short wait, efficient operation. It was very worthwhile to make a reservation. The waiting area was comfortable and dog friendly. The staff was friendly. More

Good buying experiene Josh did a great job listening to my needs and finding me the right truck I felt the dealership treated me well and provided a good experience I wil Josh did a great job listening to my needs and finding me the right truck I felt the dealership treated me well and provided a good experience I will recommend More

Service Every one is so nice and caring service was fast didn’t have to wait long. The service area was very clean and drinks were easy to get to Every one is so nice and caring service was fast didn’t have to wait long. The service area was very clean and drinks were easy to get to More

Wonderful I had my vehicle blow up by crater lake and ended up being towed to the Medford Toyota dealership. John Oppy was wonderful and took care of my every n I had my vehicle blow up by crater lake and ended up being towed to the Medford Toyota dealership. John Oppy was wonderful and took care of my every need. Thank you Oppy! :) More

Poor service Was having issues with the battery, called the Service team to verify if I was covered for tow to bring truck to dealership. Was told by two service Was having issues with the battery, called the Service team to verify if I was covered for tow to bring truck to dealership. Was told by two service team members at Medford Lithia Toyota that I was covered for 3 years, up to 3 tows. The truck was purchased 5/2017, has 20,000 miles and provided my name to verify coverage. The vehicle was towed and coordinated by Toyota Care. Was told later I was not covered. I asked to speak with a manager whom did not call me back, rather a sales member who explained it wasn't there issue and that I was to discuss with Toyota Care. My contention is that I verify twice and confirmed by Sales members that I was covered, which affected my decision to tow the truck to the dealership. In my line of work, if I tell someone they are covered we are obligated to fix our error. More

Honest, knowledgeable, and helpful staff Armando was wonderful to work with. He had the answers to all of my questions, and was able to answer them honestly. He was very patient with me and n Armando was wonderful to work with. He had the answers to all of my questions, and was able to answer them honestly. He was very patient with me and not super pushy. Bryce was also great to work with. He was understanding of my price point, and did all he could to get as close to it as possible. Very happy with my car, and my experience from both gentlemen. More