Lithia Toyota of Medford

Excellent car buying experience Joshua Walton the sales representative was wonderful. John Rodgers the Finance representative sped us through the process quickly. Easiest car buyin Joshua Walton the sales representative was wonderful. John Rodgers the Finance representative sped us through the process quickly. Easiest car buying experience I have had. More

Consistent Excellent Service Consistent excellent service. Friendly and knowledgeable staff. Clean, well-maintained service bays and customer service areas. Accomodates emergency Consistent excellent service. Friendly and knowledgeable staff. Clean, well-maintained service bays and customer service areas. Accomodates emergency service visits when possible. Thomas Curphey and Scott Knuepel both excel in their service and product/service/auto knowledge. More

Lithia in general I would not recommend lithia in general period. No issues with the person that checked me in for my oil change appointment, he was very pleasant. Howe I would not recommend lithia in general period. No issues with the person that checked me in for my oil change appointment, he was very pleasant. However the person that put my sticker for my next oil change did put the correct information, is showing my next oil change is at over 180k, I only have 44.5k, so definitely not for my car. More

Battery problem I stopped in with a request to have my battery checked. They checked my battery and found that it was in fact going dead. They replaced it and got me I stopped in with a request to have my battery checked. They checked my battery and found that it was in fact going dead. They replaced it and got me on the road again in no time. More

Excellent Service Great customer service! The wait was a little long but to be expected with how busy the oil service was. I will make an appointment as suggested. I wa Great customer service! The wait was a little long but to be expected with how busy the oil service was. I will make an appointment as suggested. I was told to make the appointment two weeks before service date. More

Lithia Toyota and Jarren get it done! I had hit the 10,000 mile mark with my 2019 Toyota RAV4 and so I stopped by Lithia Toyota in Medford and Customer Service Rep Jarren figured out a way I had hit the 10,000 mile mark with my 2019 Toyota RAV4 and so I stopped by Lithia Toyota in Medford and Customer Service Rep Jarren figured out a way to fit me in to their busy service schedule. Jarren and the crew underpromised and overdelivered in terms of how long it would take, etc... Jarren also advised using the website to schedule my next ToyotaCare Service about three weeks ahead of the estimated date of achieving 15,000 miles. Altogether I had a great experience here at Lithia Toyota Service Department!!! Cheers! More

Service with a smile. Are Lithia service representative kept us updated on the status of the work being done to our vehicle, informed us there was a recall and they were lo Are Lithia service representative kept us updated on the status of the work being done to our vehicle, informed us there was a recall and they were looking into it, and finally contacted us when all of the work was completed including the recall. They did a great job at servicing our vehicle, doing it in a timely fashion, and letting us know the vehicle was done and our next steps. Good service, no pressure, equals a happy customer. More

Oil change Went in to get my oil changed and they were friendly got me checked in in just a few minutes. Told them I would be back to pick up later that day. Up Went in to get my oil changed and they were friendly got me checked in in just a few minutes. Told them I would be back to pick up later that day. Upon arrival to pick up the truck they recognized me and had the paperwork ready for me. Went over what the did and i was out the door and pretty quick. Thank you for a wonderful and easy experience More

Excellent Service I have always received excellent service from the Service Department. I have Lifetime Oil Change and have been using Express Oil Change. Jared was he I have always received excellent service from the Service Department. I have Lifetime Oil Change and have been using Express Oil Change. Jared was helpful and friendly and called me when the work was completed. More

Getting it done for their customers! Jarren the customer service rep at Lithia Toyota did a great job in getting me in on a drop-in basis ON A SATURDAY to get the 10,000 mile service for Jarren the customer service rep at Lithia Toyota did a great job in getting me in on a drop-in basis ON A SATURDAY to get the 10,000 mile service for my RAV4! He estimated about an hour to get the work done and everything was completed inside of an hour and I was back on the road enjoying my car! Good job Jarren and Lithia Toyota!!! Brian E. More