Lithia Toyota of Medford

Well versed on what the camry needs at almost 200,000 miles. Always friendly and courteous. Completion time almost done as stated. Cleans the front floor and don't dirty the inside of the car. Nice to know what Always friendly and courteous. Completion time almost done as stated. Cleans the front floor and don't dirty the inside of the car. Nice to know what else the car needs done. More

Outstanding service experience I arrived at my scheduled appointment time and I was greeted by name. Jared was friendly, professional, and helpful. I waited in the comfortable waiti I arrived at my scheduled appointment time and I was greeted by name. Jared was friendly, professional, and helpful. I waited in the comfortable waiting area and my Highlander was ready as promised in about 45 minutes. More

Bad service. The service took way too long, it was expensive and items I asked to be fixed didn't get fixed. When I looked at the invoice, I had paid for that item The service took way too long, it was expensive and items I asked to be fixed didn't get fixed. When I looked at the invoice, I had paid for that item to be fixed, I came back later to get a refund, I got a little guff. I won't be back to this dealership again. More

Service This dealership has always serviced my cars well. I’ve been using them for more than 10 years. This time they have to Ofer a part and will call me whe This dealership has always serviced my cars well. I’ve been using them for more than 10 years. This time they have to Ofer a part and will call me when it comes in.. More

friendly and helpful Love coming into the service area. Everyone is very friendly, helpful and the work is done in a timely manner. Your team is keeping my car running bea Love coming into the service area. Everyone is very friendly, helpful and the work is done in a timely manner. Your team is keeping my car running beautifully. Thank you! Cheryl Robertson More

Top Notch Customer Service We started our search on the internet as we live out of the area and were placed with Benji who did an excellent job talking about each RAV4 we might We started our search on the internet as we live out of the area and were placed with Benji who did an excellent job talking about each RAV4 we might be interested in and negotiating a price. We went into the dealership to actually see the cars and Benji had a customer so Will took over. Will did a great job explaining the different models and showing us each car that fit what we were looking for. Although we knew we were buying a car that day never did Will make seem pushy. He listened to our questions and thoroughly explained the features. He followed up several times after we got the car just to make sure we didn't have any questions. I would totally recommend both of these guys and Lithia. More

Oil change and Brake service The oil change was quick and Thomas was able to get the front brakes replaced without prior scheduling. I looked at vehicles on the lot while the work The oil change was quick and Thomas was able to get the front brakes replaced without prior scheduling. I looked at vehicles on the lot while the work was being done. Skylar approached me and asked what I was looking for. I told him I was just looking for now and he did not try to sell me anything but gave me lots of good information and a trade in value on my vehicle. All the help I received during my visit was helpful. Thanks. More

Excellent customer service I’m very pleased with my experience. I came in for 15,000 mile service and was attended to right away a very helpful customer service agent. I reall I’m very pleased with my experience. I came in for 15,000 mile service and was attended to right away a very helpful customer service agent. I really appreciate his explaining the maintenance service contract I still had after purchasing the car used. Thank you! More

Tundra purchase This is a very good dealership. I have purchased many vehicles in my 65 years and it isn’t always a positive experience. Every associate we dealt with This is a very good dealership. I have purchased many vehicles in my 65 years and it isn’t always a positive experience. Every associate we dealt with was pleasant, up front and willing to work with us. Our test drive was not rushed or cut off by an impatient salesperson. We could take all the time we needed and Juan McGee was very informative. He had great knowledge of the vehicle. More

"New" car for wife Needed to upgrade the wife's SUV. Brian notified us of a couple vehicles he thought we would be interested in. Chad showed us the vehicles and one of Needed to upgrade the wife's SUV. Brian notified us of a couple vehicles he thought we would be interested in. Chad showed us the vehicles and one of them my wife fell in love with. Brian made us a great deal. I returned in 2 hours and purchased and I believe it was Dennis that did the "finance" stuff. All and all a great experience, as far as car shopping goes!!! LOL I highly recommend and have told all my neighbors and friends of the positive experience we had at Toyota. Thanks!!!! More