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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

February 17, 2023

My service advisor was amazing to deal with. He was courteous and very attentive to what i needed More

by KAILANABABY_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 19, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 17, 2023

I was very satisfied with my experience with your company. No pressure salesmanship, very upfront,very professional, would use them again. Thank you! More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S, Brian Berg, Kareem Duncan
Feb 19, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

February 16, 2023

A bit pushy, got me on a deal that over pays for an inexpensive vehicle. More

by NATERON7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Berg, Cate MacPherson, David Solorio
Feb 19, 2023 -

Lithia Toyota of Medford responded

We appreciate your business and are disappointed to hear that you didn't have a fully satisfying experience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Troy Kloke, General Sales Manager

February 16, 2023

Fair, Friendly, and Fun…just like car buying should be. Chad, thanks for staying so late to make this happen. Love my 4 Runner!!! More

by Bpacheco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares, Armando Ledesma Jr., Mike Rapport
Feb 17, 2023 -

Lithia Toyota of Medford responded

Congratulations on the purchase of your new 4Runner! Thank you for taking the time to share your fantastic feedback with us. We appreciate this fabulous five-star review. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Chad and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

February 15, 2023

Luis was excellent and was very helpful and made the entire experience easy and fast. We have already recommended another family member to visit Luis for another vehicle purchase. More

by offthegrid1320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Luis Rodriguez
Feb 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

February 15, 2023

Toyotas sell themselves… I didn’t feel pushed or rushed about my purchase. The gentlemen I worked with were great More

by KHAUSER1722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Higginbotham, Evan Seegmiller, John Rogers
Feb 16, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 15, 2023

The customer service rep who I dealt with inside the building was very friendly and nice. He quoted me on the time, didn’t try and upsell me on anything that wasn’t a legit concern, and even told me tha More

by TravisLowe716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 16, 2023 -

Lithia Toyota of Medford responded

Thank you, Travis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 14, 2023

It was a very good experience. Definitely appreciated the shuttle ride provided to & from work More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobso
Feb 15, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business, Mary, and hope to see you again soon! Mark Grossman, Service Manager

February 13, 2023

Always when it comes to buy or car service I can’t think about anything place all se but Toyota for many reasons what I like mostly is that there are friendly people fast service for that reason I want to s More

by GONZALEZ8187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Feb 14, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 13, 2023

First time at this dealership for service. The signs on the lot made it easy to find the service center and I was serviced very quick and the waiting area was accommodating with tv, coffee and More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Feb 14, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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