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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

February 23, 2023

They were very efficient and professional, and extremely helpful and polite to me. I appreciate their efficiency. More

by KEVINMARXCULHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 23, 2023 -

Lithia Toyota of Medford responded

Kevin, Thanks for sharing about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 23, 2023

First time at Lithia Toyota in Medford for a vehicle recall. All the staff I came in contact made sure I was being taken care of in a timely manner. I definitely felt welcomed and knew my vehicle was in More

by MightyLorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

February 22, 2023

Very pleasant experience. I always enjoy my visits to Lithia Toyota Medford. They always so helpful. More

by project57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McNerny, Cate MacPherson, Charlie Whitley
Feb 22, 2023 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Troy Kloke, General Sales Manager

February 22, 2023

Fast accurate service this time, much better than last time! I was in and out in 45 minutes. Thank you More

by AAINJVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Feb 22, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 22, 2023

Only dealership in are. Did NOT fix the problem. Parasitic drain on battery. Software update was supposed to fix. NOPE! If it's only the battery at this point, the dealershi More

by Havenone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not want to name anyone.
Feb 22, 2023 -

Lithia Toyota of Medford responded

We appreciate your business and this feedback. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mark Grossman, Service Manager

Feb 22, 2023 -

Havenone responded

As you can see from my above comment, the problem was not solved. I would contact you directly but I have already contacted the service dept both by phone and text. That was 10am, 3 hours ago. No reply from Lithia Toyota of Medford. So now what? And, what can you do for me??

February 21, 2023

We saw the type of vehicle we were looking for on the online website at Lithia Toyota. At the dealership, Jon showed us the Chevy Equinox we were interested in and we took a test drive. We decided it was More

by OregonOutdoors
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Feb 21, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Chevy Equinox! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

February 21, 2023

Very unsatisfied paid over $1,000 for nothing my truck is running just as crappy as it was when I brought it in More

by NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
February 21, 2023

I came to buy my first new vehicle, and Luis helped me figure out the best new ride for my wants and needs. 10/10 would buy another car from him. More

by andreajane.lore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Feb 22, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 20, 2023

Great experience and we took delivery much sooner than expected. Relatively quick getting through all the paperwork. More

by PHIL70
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Feb 20, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

February 18, 2023

Scott was a big help in my purchase of the 40th Anniversary 4Runner I absolutely love it!!! More

by AMBER_R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers , Scott Weigand
Feb 19, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

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