
Lithia Toyota of Medford
Medford, OR
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Sales people were excellent Josh was very attentive finalizing all the paperwork.. Jayna Lack did an outstanding job in convincing us to purchase the car. Evan did a great job be Josh was very attentive finalizing all the paperwork.. Jayna Lack did an outstanding job in convincing us to purchase the car. Evan did a great job being the sales manager. More
Very helpful! Excellent service in a timely manner. Provided information needed. Jarren kept me up to date on what was happening with my vehicle. Great to work with Excellent service in a timely manner. Provided information needed. Jarren kept me up to date on what was happening with my vehicle. Great to work with! More
Three Toyotas, well cared for! We bring all our Toyotas here! The oldest one is over 13 years old and runs like new. The technicians keep us up to speed on maintenance suggestions We bring all our Toyotas here! The oldest one is over 13 years old and runs like new. The technicians keep us up to speed on maintenance suggestions and I believe we have avoided major issues because of their attention to detail. More
Pleasant and efficient visit. Jared was very helpful. He tagged my car right away and explained that nothing had been found that required service. Best of all he explained tha Jared was very helpful. He tagged my car right away and explained that nothing had been found that required service. Best of all he explained that the new wiper blades I bought are best taken care of during the winter, by scraping the ice off of the windshield first to keep the wipers from being worn out too soon. More
Toyota Servicing I have been dealing with John for the past 15 years and I respect his honesty and recommendations which have kept my 05 Highlander in top condition ! I have been dealing with John for the past 15 years and I respect his honesty and recommendations which have kept my 05 Highlander in top condition ! More
Oil change & power steering fluid service The service center called the day before and explained changes in checking in. A service attendent directed where to pull in and where to report insi The service center called the day before and explained changes in checking in. A service attendent directed where to pull in and where to report inside service center. The attendant inside went over previous service records and explained the value of the additional service (the power steering fluid service) and quoted a price and expected time to wait. Both price and wait-time were right on target. More
Quick Effective I felt the man at the desk was honest in not trying to sell me a lot of services that my car doesn't have enough mileage for. He explained to me what I felt the man at the desk was honest in not trying to sell me a lot of services that my car doesn't have enough mileage for. He explained to me what might be the problem with my broken trunk latch and tried it out to find the problem was more extensive - but it is not really a problem because the key opens the trunk. More
Good employee Jarren is super friendly and very nice. I was served promptly. I was out in a shorter timeframe then his estimate that was cool. Thanks Jarren is super friendly and very nice. I was served promptly. I was out in a shorter timeframe then his estimate that was cool. Thanks More
Thorough and Reasonable My car wouldn't start. I called AAA and they had to jump it. The battery is only two years old and so I didn't think that was the problem. I took i My car wouldn't start. I called AAA and they had to jump it. The battery is only two years old and so I didn't think that was the problem. I took it to Toyota and they did a thorough check but didn't find anything. They had it for a day and a half and didn't charge me for the visit. John was great!. More
What’s not to like? Sales person (Skylar) was very efficient and valued my time. All questions were answered and my only concern was addressed. In house finance guy didn’ Sales person (Skylar) was very efficient and valued my time. All questions were answered and my only concern was addressed. In house finance guy didn’t push extraneous offers beyond the normal offer, which was nice. Technology in my car was explained to me by Skylar, which was also very nice. My wife and I are ecstatic with our purchase (2019 Camry XLE). Skyler followed up with us a couple days after purchase to see how we were doing. Excellent touch. More