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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

March 13, 2023

Great job. Service department was courteous Must be a popular place to get an oil change since I had to make a week appt in advanced More

by MIKESWANSON1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 14, 2023 -

Lithia Toyota of Medford responded

Mike, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 13, 2023

Sam was our sales person, awesome service. Very friendly. Would recommend him and Buying from Lithia! More

by Acharlyy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam , Armando Ledesma Jr., Scott Weigand
Report | Print
Mar 14, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Sam and our team appreciate your review! Troy Kloke, General Sales Manager

March 12, 2023

Was in and out in no time hardly had any wait time maybe 30 mins More

by JJABBOTT75
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 13, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 10, 2023

The whole process was very easy and fast with our limited time frame. Everyone was very nice and helpful and made us feel welcome, we had bad experiences with other dealerships in the past, and this was grea More

by KRISTAWARD89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, John Rogers
Report | Print
Mar 11, 2023 -

Lithia Toyota of Medford responded

Thanks, Krista, for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Troy Kloke, General Sales Manager

March 09, 2023

Very helpful, friendly, service required done completely, and quickly...only knock,..pricey...B+ rating 👍recommended... More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Mar 11, 2023 -

Lithia Toyota of Medford responded

Thank you, Bruce. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 09, 2023

My appointment went just as expected time wise and I always appreciate the professionalism of the staff. Whenever I get my oil changed, they always update me on what needs to be done soon or right away. More

by MEYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 11, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 09, 2023

I love the service at Lithia , Scott handled my issue fast and efficient ! Love knowing I can take my baby there and she is in good hands. More

by SHELLYLUCHTERHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Mar 11, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Shelly, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 08, 2023

Always very courteous and friendly. I’ve been using the oil change service for over 20 years. More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 09, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 07, 2023

Scott that two weeks sure has turned into months waiting for our second fob for our 4 runner? More

by Not happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Scott Weigand
Report | Print
Mar 07, 2023 -

Not happy responded

Still waiting for our 4 runner fob that scott said two weeks. Been months???

Mar 11, 2023 -

Not happy responded

Still waiting for answer?

Mar 13, 2023 -

Lithia Toyota of Medford responded

Good morning, This is Mark Grossman, can we get a name or phone number from you. That way we can look up your key fob and see what is going on and why this is taking so long. Sincerely, Mark Grossman Service Manager

Mar 14, 2023 -

Not happy responded

Sent email to your company with number and name. We just want our fob we were promised. You could program one also you know?

Mar 29, 2023 -

Not happy responded

Still waiting for fob. Funny how you dont respond to your screw ups. I will make sure to let people know. Go to coosbay toyota. At least they will work with you. These people DO NOT.

March 07, 2023

Good service. Folks are friendly. Haven’t had anyone forget to put my valve stem covers back on in a long time. More

by SCOTTCECILIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 07, 2023 -

Lithia Toyota of Medford responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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