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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

May 18, 2020

As always, excellent customer service! I’ve had nothing but great experiences with the service department. They are professional, polite, and quick. Definitely the best Lithia location. More

by Joa
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Lithia Toyota of Medford responded

Hi Joa, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 18, 2020

Above and beyond! these guys not only took care of my 20,000-mile toyotacare service, but also found a recall and took care of that! Amazing service and care of the cus More

by duke_man56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
May 18, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

May 18, 2020

Horrible experience had the wrong price online to start didn't offer anything extra like life time oil and excedra once i made the deal plus i left some stuff in my trade and never got a call or anything s More

by FIREFIGHTER6601
Recommend Dealer
No
Employees Worked With
Brian Berg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ledesma Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Lithia Toyota of Medford responded

Hi, We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. We hope to speak to you soon. Best, Troy Kloke, General Sales Manager

May 17, 2020

Had to wait a bit. But, excellent service. The 6 feet distancing was great. All staff wore masks. Unfortunately most of the customers did not. I did. More

by adinn
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

May 16, 2020

Oil change turned to service I came in for a quick oil change and found I needed maintenance done. The service associate added the extra maintenance on to the oil change, and it t More

by CODYSTORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
May 16, 2020 -

Lithia Toyota of Medford responded

Thanks, Cody, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 15, 2020

Oil Change Everything that I expected, thank you! I appreciate the call when my vehicle was complete and that the time estimate for completion was on point. More

by ckrogers52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 15, 2020

Jarren was very professional. He followed social distancing guidelines without making me feel uncomfortable. He kept me updated on their progress and was clear about when my tire would be in. More

by JANANDMATT2008
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your review and kind words for Jarren. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

May 15, 2020

Great, Friendly Service from Scott Weigand! This was my first time purchasing a car from a dealership and it was a great experience! I would definitely recommend Lithia Toyota (and specifically More

by PeterHulce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Lithia Toyota of Medford responded

Peter, thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Scott was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

May 15, 2020

Excellent service and friendly staff! Came in without an appointment for a regular service. Was seen right away and the service was done quickly. Our service person, Jarren, was courteous More

by DRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad to hear that Jarren and the service team were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 15, 2020

Always great from sales to service department. They were quick and efficient with service and always made it a point to keep you informed on what’s going on with your vehicle. More

by wcjohnson411
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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