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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

May 15, 2020

Always great from sales to service department. They were quick and efficient with service and always made it a point to keep you informed on what’s going on with your vehicle. More

by wcjohnson411
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
May 16, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 14, 2020

Great service, efficient and extremely timely. Arrived early to appointment and Jarren got my vehicle in earlier. Much appreciated. Look forward to a return visit More

by PHILL772308
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 14, 2020 -

Lithia Toyota of Medford responded

Hi Phill, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 14, 2020

John was so friendly and great to work with! I was nervous with the social distancing, and my car was done earlier than expected! John Oppy was very kind, patient, and great to work with. More

by klolson28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
May 14, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 14, 2020

Oil change service. John is great to work with, very kind and makes you feel welcome. I didn’t have an appointment-which I will do next time so I get in quicker. More

by ffjlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 15, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 14, 2020

Great service! The service was excellent! Thomas was friendly and very efficient. I have always had excellent service at Lithia starting when I purchased my Tacoma More

by maherdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
May 15, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 13, 2020

Superb Very friendly, fast, efficient service. Totally Awesome!!! Easy to do business with. Strongly recommend to friends and family! Very thorough in eve More

by NENASCASTLE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek A-tech, Joe service writer.
May 14, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

May 12, 2020

Toyota Care check up Jo Kyttle checked my vehicle in nd John McNerny checked it out. They were both friendly, professional and answered my questions. Also, thanks to the More

by ODIE2153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
May 12, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad to hear that Joe, John and the team provided such a positive experience, and we hope to see you again! Mark Grossman, Service Manager

May 12, 2020

They are always nice and easy to deal with and treat you with respect. It is not a normal dealership experience. It’s quite pleasant. More

by AMANDA.WILLEMS08
Recommend Dealer
Yes
Employees Worked With
John McNerny, Chad Soares, John Oppy, Thomas Pitts
May 12, 2020 -

Lithia Toyota of Medford responded

Hi Amanada, Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Mark Grossman, Service Manager

May 11, 2020

purchased new truck , mostly over the phone ,when i came to pick up truck it wasnt washed. asked salesman if he can wash,still didnt happen. Sad ,a simple wash of a new 48.000 vehicle is not asking a lot More

by MIKOMOS77
Recommend Dealer
No
Employees Worked With
Bryce Beatty, Luis Rodriguez
May 28, 2020 -

Lithia Toyota of Medford responded

Hi Mikomos77, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Troy Kloke, General Sales Manager

May 11, 2020

Staff was friendly and efficient. They always take great care of my Toyota! All service members take the time to explain what my car needs in terms that are easy to understand. Thank you! More

by MCKENZIEPETERS5
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jared Baugh, Joseph Kyttle
May 12, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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