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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

June 09, 2020

Prius Service I have a life time plan with Lithia Toyota and have always been happy with the service. I did notice that the front was not vacuumed, which was usual More

by TERRY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 09, 2020 -

Lithia Toyota of Medford responded

Hi Terry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 08, 2020

Had a great experience buying my used 2020 Rav4 TRD. I did a lot of research and knew exactly what I was looking for in a vehicle. Scott was able to make sure I was able to get into the car I wanted and w More

by HWEBER
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Jun 08, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 08, 2020

New car purchase The parties involved made this purchase so easy. They were all very professional and courteous. They made the process very easy to handle. thanks a l More

by ZACBOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Luis Rodriguez
Jun 08, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 08, 2020

Always a friendly and inviting environment. Prompt service while doing a great job going over services recieved. Scott does a great job making sure you leave happy. More

by Kyle S.
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Joseph Kyttle
Jun 09, 2020 -

Lithia Toyota of Medford responded

Hi! We are very happy Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 06, 2020

Seemless start to finish. 5K Maintenance was performed with some add on long term maintenance in a very professional manner and done very expeditiously with shuttle scheduled a More

by pjruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, John McNerny
Jun 06, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 06, 2020

Great customer service! Great Team! They worked with me over the phone and on line through an out of state purchase! When I arrived from a long drive they worked efficiently More

by Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Dennis Kane, Charlie Whitley
Jun 08, 2020 -

Lithia Toyota of Medford responded

Thank you so much, Harris, for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

June 04, 2020

Armando was great Everyone was great to work with but Armando went above and beyond helping me out. I would recommend this Toyota dealership to my friends. Thank you. More

by SHELENA777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Dennis Kane, Armando Ledesma Jr., Scott Weigand
Jun 05, 2020 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Armando was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

June 04, 2020

Everyone was very friendly and helpful I really don't like filling these things out. Its a very nice dealership as are most all of them. We just like Toyota Highlanders. this is our 3rd More

by HCABINETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua St. Germaine
Jun 05, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We look forward to working with you again. Troy Kloke, General Sales Manager

June 04, 2020

Concern alleviated Went into the service department with one major concern and two lesser concerns. They took care of all three things. The major concern was an easy f More

by CHIEFBOHUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jun 05, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 04, 2020

Overall good experience Scott is great, but whoever detailed our car left some residue on the dash and screen display, and something on our wheels that wouldn't come off when More

by BQUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jun 05, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We will let our detailing crew know of your concerns. We thank you for visiting Lithia Toyota of Medford. Mark Grossman, Service Manager

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