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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

June 18, 2020

Painless and enjoyable Charlie and Ben made the purchase and delivery of the automobile my daughter and I bought a real lleasure. Very professional and I would do business More

by BEVGRANDON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Charlie Whitley
Jun 18, 2020 -

Lithia Toyota of Medford responded

We are very happy to hear that Charlie and Ben provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 18, 2020

Can’t tell you how much I appreciate Tom’s oversight and coordination of device regarding our visit for a problem with the water pump in my Scion TC More

by ORTHOPA4U
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Thomas Pitts
Jun 19, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 18, 2020

Rare very highly It is always the same at Toyota. I have never had any bad experience . Employees are always helpful, polite and always very courtious with me. I h More

by LTROWBRIDGE4282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 19, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 18, 2020

great They are fast and always friendly. I arrived for an oil change without an appointment and they had it done in less than 1/2 hour. More

by DAYLANDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 19, 2020 -

Lithia Toyota of Medford responded

Hi, We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 17, 2020

Easy peasy lemon squeezy. Thanks Charlie for a smooth, easy purchase. Your honesty and flexibility are refreshing in the dealership business. Will recommend to everyone! More

by HEKHUIS
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Charlie Whitley
Jun 18, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Troy Kloke, General Sales Manager

June 17, 2020

Not great on top of my already bad day. I am not sure I even need that battery. The guy was nice enough. Really not happy with the lady that parked my car. More

by KRUMPLE83
Recommend Dealer
No
Employees Worked With
Jarren Brown
Jul 04, 2020 -

Lithia Toyota of Medford responded

Thank you for this feedback. Our goal is to make sure that everyone who visits the dealership has a top notch experience, and it sounds like we missed the mark here. If it's possible to discuss in more detail, we'd embrace the opportunity to learn more. Please feel free to reach out to me at any time. Mark Grossman, Service Manager

June 16, 2020

Review of Service Center John always does a great job. I've been doing business with him for 14 years and he never fails. Give him a raise ASAP! More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 16, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

June 16, 2020

maintenance They should be proud to have Jarren representing them as he was very helpful over the phone and was very quick to explain my options and did not press More

by GORDONRENSKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 17, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 16, 2020

defenatly would recomend to all my friends and family. wonderful experience friendly staff , speedy process, greeted with a smile and surpassed my expectations. would recommend to all my friends. sales sta More

by JESSEALISEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Troy Kloke, Thomas Curphey, Scott Knuepel, Jared Baugh, Jarren Brown
Jun 17, 2020 -

Lithia Toyota of Medford responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 15, 2020

Awesome, always spot on and the communication is excellent. I never wonder what is happening with my vehicle or question the recommendations for service. I have dealt with this team thru four vehicl More

by MWS001
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Matthew Uri, Kareem Duncan
Jun 16, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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