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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

June 26, 2020

awesome! got an awesome car, great salesmanship with Travis and others, spent a long day then we got to go home and wait in the comfort of our home for the pro More

by PETERMANC168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Evan Seegmiller, Greg Templer
Jun 27, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 26, 2020

Brakes I had back brakes done on my Toyota. It cost almost $300.00. WTH? I will be shopping around to find something that isn't off the charts expensive. More

by SUSAN.VITITOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Vevera, Scott Knuepel
Jul 13, 2020 -

Lithia Toyota of Medford responded

Hello Susan, We are sorry to hear that you weren't fully satisfied with your experience. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Mark Grossman, Service Manager

June 26, 2020

So attentive, I so appreciate the job they do on every level From sales to service and beyond, these guys are the best. Any time I have issue, these guys are all on it, making sure everything goes smoothly. More

by LA CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Skyler Reagan
Jun 27, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 26, 2020

Great experience This dealership provided excellent customer service with my routine scheduled needs. John was very professional and helpful. I recommend this dealersh More

by new car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 27, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with John and the service team here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 26, 2020

Great job! Great job. Informative. Personable. Took the time needed to explain things, and set up for future service visits. Completed the job much faster than I More

by paulawhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jun 27, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 26, 2020

The crew works very hard, they are fast, and communicate. The management pushes the admittance staff to sell unnecessary services. The recommendationed services are for corporate profit much more than custom More

by ZPRIME0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Jun 27, 2020 -

Lithia Toyota of Medford responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

June 26, 2020

Service was prompt and friendly. Got some service Service was prompt and friendly. Got some service recommendations and was able to leave without being pressured. Scheduling was farther out than I More

by MDEGRANDIS0
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 26, 2020

Great experience and very professional sales rep. Great experience all around with excellent customer service.Bryce was very professional and explained everything about the new car I purchased, I woul More

by JODIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you so much, Jodie, for your excellent review! We are so glad that Bryce had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

June 26, 2020

Very Positive Experience I purchased my 2019 Toyota 4Runner at Lithia Toyota Medford. When I went in to test drive the vehicle I wasn't expecting to drive off with it - but it More

by EMMAROBBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Charlie Whitley
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you, Emma, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

June 26, 2020

THE BEST DEALERSHIP EVER!!! What an amazing experience, and so different, to buy a car here. Absolutely recommend this dealership to anyone within the days driving time!! ( Or lo More

by bark.on@me.com
Recommend Dealer
Yes
Employees Worked With
JR was my finance person! Fantastic and trustworthy! , Skyler Reagan
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

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