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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

March 24, 2023

I found the service department to be efficient and professional, no other comments should be necessary. More

by Bnwarner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Mar 27, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 23, 2023

Honestly the best customer service they are very helpful luis great at communicating explaining in detail if necessary, I will definitely recommend him when my friends or family want to buy a car :) More

by Rosa34lara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Report | Print
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

March 23, 2023

They had what I wanted! I connected with the salesperson. The transaction was made very simple. More

by COUSINMIKE1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Charlie Whitley
Report | Print
Mar 27, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

Mar 27, 2023 -

COUSINMIKE1 responded

Thank you

March 23, 2023

Oil change done, no issues. Had tires rotated now the car shakes when I break going 50+miles. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service gentleman
Report | Print
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 23, 2023

Easy to deal with. Got me the truck we were looking for Thank you Brian/Nick More

by KENT15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson
Report | Print
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 22, 2023

They never set all of the controls back. I didn’t notice my lights were not set back to automatic…almost got a ticket More

by ROLANDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Mar 23, 2023 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

March 22, 2023

Treated with respect and my car was serviced efficiently. Like the service department. Good people More

by MALARSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 23, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 22, 2023

The dealership handled my problem with high priority and fast acting and they take there job seriously More

by BUCCINABRANDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Report | Print
Mar 22, 2023 -

BUCCINABRANDON responded

I have nothing else to say

March 22, 2023

Everyone was great! It has been many years since we had bought a new car and we were not looking forward to it. The experience was awesome! We would recommend them to More

by JBARNES13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, John Matthew Uri, Troy Kloke
Report | Print
Mar 23, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 22, 2023

Dealership did a great job! ! Angle was very friendly and there was no pressure from her. More

by SCOTTDIRVINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Rogers
Report | Print
Mar 23, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Scott. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

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