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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

June 28, 2020

Friendly, fast, extremely accommodating of my Covid fears. Felt no pressure and had all of my questions answered and an excellent introduction to all features. More

by tinabastian3
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri, Charlie Whitley
Jun 28, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 28, 2020

Excellent lube job on our 1997 Tacoma Great lube job on our 1997 Toyota Tacoma - thorough and in a timely fashion -friendly service people and helpful. Used plastic seat covers and paper f More

by dschwep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Scott Knuepel
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 27, 2020

The service department’s work was good, but one would think that during this pandemic after service requiring someone to be inside my car was completed that the inside of my car would have been cleaned. More

by REBWEBBER
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for your feedback! Our goal is to make sure everyone who walks through the door leaves happy, and we will share your comments and concerns with the team. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 27, 2020

Returned to Lithia Toyota and specifically to have Scott help us again after purchasing a car 2 years ago from them. Appreciate good service and became repeat customers! More

by RICKRAWLINS
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Jun 28, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Scott provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 27, 2020

Very friendly people, easy to work with. No hassle or pushiness. Excellent experience! Our salesman was very kind and gave us time to figure out exactly what we wanted. Zero pressure. More

by MUDSLINGER79
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, David Solorio
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congratulations on your new purchase. Please let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

June 27, 2020

As a long time customer of Lithia Toyota, I am heartened that the staff and organization continue to be both courteous and professional. In my late 70's, it is easy for me to say that my Toyotas have been t More

by drb0515
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 27, 2020

Excellent job I had 5 nails in my tire....it was late in the afternoon so it took overnight to replace the tire but everyone was so helpful and polite More

by NATIVECOLE2078.KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. It's great to hear that our team was able to help and get you back on the road. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 27, 2020

I purchased my 2007 Toyota 4Runner brand new from this business I have brought it there for 13 years for all the services that are required and they have always gone above and beyond More

by CHERYLHOPE2008
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 27, 2020

satisfactory In these times of Covid 19 this dealership's service center does not pick up the phone but has you leave a message with a phone number they can call b More

by CC.HALSTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for your feedback. We are sorry to hear of the communication issues and will share your comments with the team. We appreciate your business and look forward to serving you again soon! Mark Grossman, Service Manager

June 27, 2020

Service was kind enough. Tom had to give us bad news about our car. Due to the diagnosis we new we wouldn't putbthat much money towards repairs. Luis helped us with a Highlander and was great. Ultimatel More

by VICKISCOTT96
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Thomas Pitts
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. It's great to hear that Tom and Luis were so helpful to you. We hope you enjoy your new Pilot, and we look forward to working with you again! Mark Grossman, Service Manager

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