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Lithia Toyota of Medford
Medford, OR
4,807 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,807 reviews
July 01, 2020
The service I recieved was great. I can always rely on the employees at this dealership to go above and beyond to help me and answer any questions I have. Thomas gave great customer service. He was very the employees at this dealership to go above and beyond to help me and answer any questions I have. Thomas gave great customer service. He was very helpful and exemplified your focus on taking care of the customer. Thank you Thomas and the entire crew that helped me. 👍 More
by CHARLIE
Verified CustomerEmployees Worked With
Mark Grossman
June 30, 2020
Thank you for making the process smooth for me and going the extra mile to deliver and do all paperwork remotely. I greatly appreciated your flexibility and accommodation. Skyler was friendly and profession the extra mile to deliver and do all paperwork remotely. I greatly appreciated your flexibility and accommodation. Skyler was friendly and professional and was eager to answer any questions. Thanks guys! More
by SDev
Employees Worked With
Dennis Kane, Skyler Reagan
June 30, 2020
Always great service In all the years we have been bringing our car and trucks in, we have been treated well and remembered by staff. Even with social distancing and curr In all the years we have been bringing our car and trucks in, we have been treated well and remembered by staff. Even with social distancing and current necessary precautions, the public waiting areas were clean and comfortable. More
by bjduchi
Employees Worked With
Joseph Kyttle
June 30, 2020
Very professional, thorough, intelligent and considerate gentleman. They delivered my truck to my home due to the covid virus. They cleaned it nicely and explained all the features thoroughly. gentleman. They delivered my truck to my home due to the covid virus. They cleaned it nicely and explained all the features thoroughly. More
by Janicevu
Employees Worked With
Benjamin Barringer, Charlie Whitley
June 30, 2020
Check Engine Light went on John was great, as usual, as were the other service guys. I was a little surprised by the lack of autos on the property and was considering a purchase John was great, as usual, as were the other service guys. I was a little surprised by the lack of autos on the property and was considering a purchase, but probably for the best... Thanks More
by KNOX1
Employees Worked With
John Oppy
June 30, 2020
Less than Expected I purchased my Highlander in 2013 from this dealer, the engine air filter was changed once in May of 2016 and at this most recent service visit on 6/2 I purchased my Highlander in 2013 from this dealer, the engine air filter was changed once in May of 2016 and at this most recent service visit on 6/29/20. Since I have the pre-paid service agreement I would have expected that at least looking at the air filter during each service appointment would be customary, but apparently not. The filter I was shown yesterday was shot and should have been changed if not the last time I was in on June 19, of 2019, sometime before that. Two air filters in 7 years of ownership, I don't know of that kind of a durable air filter that would be good for the engine. Also, the invoice said that he front floors had been vacuumed, they were not. Vacuuming was always done before and appreciated, so is this some kind of cost reduction method now in place? Enlighten me More
by Rocket J Squirrel
Employees Worked With
Joseph Kyttle
June 29, 2020
service was good Friendly, nice people to deal with felt all my questions where answered. seemed like they really new what there talking about. was definitely a good e Friendly, nice people to deal with felt all my questions where answered. seemed like they really new what there talking about. was definitely a good experience. More
by SHADP
Employees Worked With
Benjamin Barringer, Brian Berg, Cate MacPherson, Luis Rodriguez
June 29, 2020
I had the best buying experience ever!! Charlie Whitley and Brian Berg are amazing to work with - absolutely no pressure, answered ALL of my questions and made my experience of purchasing my new 2020 Highl and Brian Berg are amazing to work with - absolutely no pressure, answered ALL of my questions and made my experience of purchasing my new 2020 Highlander Hybrid Platinum wonderul! Thank you so much Charlie and Brian!!! More
by MotherOf3
Employees Worked With
Brian Berg, Cate MacPherson, Charlie Whitley
June 29, 2020
2nd time using those dealership and it was another easy purchase. I intend on using this dealership in the future. Thanks Charlie and the rest of the staff. purchase. I intend on using this dealership in the future. Thanks Charlie and the rest of the staff. More
by JARRODEDWARDMAYNARD
Employees Worked With
Brian Berg, Armando Ledesma Jr., Charlie Whitley
